Andrew Chen

MAY 28, 2019

NPR sells ads on its podcasts and has teams of designers, planners, and strategists, but is technically a non-profit media organization. Based on our conversations, lag in monetization isn’t due to lack of efficacy of ads. But what to call it? Audioblogging? Podcasting? Limitations of podcast advertising. Vertical consumer audio apps.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Mixpanel

APRIL 7, 2022

“User friction” is an industry term that refers to various kinds of pain points that arise when a user engages with a web app, mobile app, or some other kind of digital product. Bad user experience (UX) design is a big source of user friction, but it’s not the whole story. Leverage gamification principles.

User Friction 59

User Friction Analytic Tools Data Visualization Customer Experience 59

Andrew Chen

MAY 28, 2019

NPR sells ads on its podcasts and has teams of designers, planners, and strategists, but is technically a non-profit media organization. Based on our conversations, lag in monetization isn’t due to lack of efficacy of ads. But what to call it? Audioblogging? Podcasting? Limitations of podcast advertising. Vertical consumer audio apps.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40