The Product Coalition

OCTOBER 22, 2018

Brilliant meeting so many new people and catching up with so many Receptive customers too. It was called: F Customer Feedback Video will be available soon too. F Customer Feedback Hello, I’m Hannah Chaplin the CEO at Receptive. However, customer feedback is actually a huge opportunity for your business.

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

Gainsight

NOVEMBER 16, 2021

On the inner circle of your flywheel, visualize the different segments of your users based on their stage of their product journey. Active customers. Loyal customers. The traditional sales and marketing funnel was set up for companies that needed to attract a variety of new customers and land one-off sales.

Analytic Tools 52

Analytic Tools Product Research Feedback Software Customer Experience 52

The Product Coalition

MARCH 23, 2018

As a result, a lot of product decisions are made on gut feeling, incomplete information, the loudest voice in the room, and the most demanding customers. Items that make it into SaaS products often don’t align with the company’s strategy to support growth or help existing customers reach their desired outcomes. You lack the context.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Modus Create

NOVEMBER 12, 2024

For senior executives, addressing these pain points is crucial, as strategic onboarding plays a key role in improving retention and accelerating new hire impact. Create continuous feedback loops Regular feedback, especially in the early days, is crucial for improving performance and building trust.

Onboarding KPIs 40

Onboarding KPIs Feedback Software Research Software Customer Experience 40