Userpilot

SEPTEMBER 11, 2023

Increased customer lifetime value by analyzing customer behavior and tailoring product offerings accordingly. Improved customer relationships and customer loyalty by analyzing customer feedback and closing the feedback loops. Refined features and product offerings that cater to customers’ evolving needs.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Feedback 105

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

ProductPlan

AUGUST 10, 2023

Meanwhile, the slow, steady drumbeat of cautious experimentation and incremental enhancements always makes the product better. It’s not sexy and won’t land the leadership team any TED Talks. That means doing your homework regarding market intelligence, product-market fit, technical feasibility, and the like.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Userpilot

JUNE 12, 2024

User-centric mindset : A product analyst puts themselves in the shoes of the user in every stage of the product lifecycle. Ability to incorporate customer feedback : Incorporating customer feedback makes you develop and make appropriate iterations to your product for better customer retention.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Mind the Product

OCTOBER 8, 2018

We can and should learn product management lessons from a diverse range of environments. It’s absolutely worth looking to the likes of Google’s Sundar Pichai, but it’s also worth looking to less celebrated entrepreneurs, outside of the multinational mega-corporations, to learn about lean front-line product management.

Product Research 141

Product Research User Testing Marketing Weak Development Team 141

ProductPlan

MARCH 18, 2022

For this reason, product teams need to develop a process for idea management. The two biggest challenges for idea management are efficiently and consistently recording and organizing ideas followed by actually making good use of them. Why Should Product Management Take the Lead on Idea Management?

Idea Management 97

Idea Management Feedback Software Systems Review User Testing 97

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. In this article, we dive deep into what a product marketing framework is and explore its essential components.

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

DISQO

JUNE 30, 2017

When you look at your roadmap, how confident are you that the products and features on it will be successful? Furthermore, how confident are you that there aren’t better opportunities that you may be missing out on as a result of focusing only on what’s on your roadmap? Below are four lessons I learned from them.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

DISQO

JUNE 30, 2017

When you look at your roadmap, how confident are you that the products and features on it will be successful? Furthermore, how confident are you that there aren’t better opportunities that you may be missing out on as a result of focusing only on what’s on your roadmap? Below are four lessons I learned from them.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

The Product Coalition

MARCH 29, 2018

I realize not every product person has to navigate sales stakeholders. But if you’re working on a B2B product with a sales force, odds are you know what I mean. I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” Where do your teams agree on low scores?

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Userpilot

JULY 5, 2022

Why is incremental innovation important for product managers ? Incremental innovation is a process of gradually modifying a company’s existing products or services through small improvements. Small but regular improvements are a more reliable way to achieve product-market fit. What is incremental innovation?

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

ProductPlan

AUGUST 10, 2023

Meanwhile, the slow, steady drumbeat of cautious experimentation and incremental enhancements always makes the product better. It’s not sexy and won’t land the leadership team any TED Talks. That means doing your homework regarding market intelligence, product-market fit, technical feasibility, and the like.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Mind the Product

OCTOBER 29, 2018

At every level of our careers, we are faced with unsolicited, opinionated and sometimes outlandish product feedback from our internal teams. It’s all-too easy to discard this feedback as we focus on the initiatives already in play, the resources available, supporting data and the all-important roadmap and strategy.

Feedback Software 98

Feedback Software User Testing Customer Feedback Product Research 98

Userpilot

DECEMBER 11, 2019

The good news: You can tap into that growth with your product. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. Feedback management (Canny, Airfocus, ProdPad).

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

Userpilot

OCTOBER 18, 2022

Unmet customers’ needs to inform your product roadmap. User analysis shows how users experience the product, what they like, and why they churn. To get the data, you have to combine four analyses: task analysis, user feedback analysis, user behavior analysis , and user experience analysis.

Customer Feedback 98

Customer Feedback Data Visualization User Testing Analytic Tools 98

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

The Product Guy

JUNE 18, 2020

Guest Post by: Marvin Mathew (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Jordan Bergtraum]. Ruthless prioritization translates to product teams spending time building the right thing at the right time. Each feedback loop has a minimum of four stages. The feedback loop process is.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

Article 82

Article Feedback Software Research Software User Testing 82

Izenda

JUNE 17, 2019

A product manager needs to be a leader, and there are many kinds of management styles to choose from , each with their own benefits and downsides. But of all the traits and characteristics a product manager should have, most consider being proactive as one of the most effective. The Reactive Product Manager.

Product Research 64

Product Research Product Management Product Manager Feedback Software 64

Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

Article 81

Article User Testing Product Research Technical Review 81

ProductPlan

JANUARY 9, 2019

New goals, new roadmaps, new initiatives. Product managers today should feel grateful for the legion of product leaders willing to share their thoughts and ideas. With so much great content out there, we did our best to round up some of our favorite quotes from product leaders to help you kick off 2019.

Product Research 70

Product Research Weak Development Team User Testing Customer Feedback 70

DISQO

AUGUST 1, 2019

The problem is that, as Martin Eriksson recently and definitively concluded , the product manager is “ultimately responsible for the success or failure of a product” but doesn’t have authority over any of the people involved in the collective effort. The Symptoms of Bad Product Management Process.

Product Research 40

Product Research Data Visualization Weak Development Team Product Management 40

DISQO

AUGUST 1, 2019

The problem is that, as Martin Eriksson recently and definitively concluded , the product manager is “ultimately responsible for the success or failure of a product” but doesn’t have authority over any of the people involved in the collective effort. The Symptoms of Bad Product Management Process.

Product Research 40

Product Research Data Visualization Weak Development Team Product Management 40

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. As part of that partnership, they’re going to demand more from you in terms of roadmap and key integrations.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

DISQO

FEBRUARY 26, 2018

Every year, we survey 150+ digital product managers to benchmark and highlight their activities, preferences, and perceptions. Today, there are more conferences, resources, and tools than ever to support product management. There’s a disconnect between aspirational product management and actual product management.

Product Research 40

Product Research Data Visualization Customer Feedback Product Management 40

DISQO

FEBRUARY 26, 2018

Every year, we survey 150+ digital product managers to benchmark and highlight their activities, preferences, and perceptions. Today, there are more conferences, resources, and tools than ever to support product management. There’s a disconnect between aspirational product management and actual product management.

Product Research 40

Product Research Data Visualization Customer Feedback Product Management 40

Alchemer Mobile

JUNE 9, 2020

And over the next 10 to 12 minutes, I’m going to talk about how you in the mobile teams around the world can really fix a big problem around what we think of is the feedback funnel. Like when we talk about leads, we’re ultimately talking about another person or a team on the other end.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

DISQO

JULY 5, 2018

Plus, either way, you need to be good at quickly recognizing and correcting bad decisions. Product teams responsible for introducing new solutions to the market are embracing agile workflows and need to engage in higher-velocity decision-making to inform recurring code sprints. It’s not a rigorous practice by any means.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Plus, either way, you need to be good at quickly recognizing and correcting bad decisions. Product teams responsible for introducing new solutions to the market are embracing agile workflows and need to engage in higher-velocity decision-making to inform recurring code sprints. It’s not a rigorous practice by any means.

User Testing 40

User Testing Research Software Product Research Market Research 40

Sachin Rekhi

OCTOBER 25, 2016

While every product team I've worked with leverages customer feedback to inform product decisions in some way, most fall short of designing their customer feedback loop to maximize the benefits to the product team of gathering, recording, and synthesizing feedback.

Product Research 127

Product Research Feedback Loop Feedback Software User Testing 127

UserVoice

JULY 31, 2017

You have a customer who has already bought, downloaded, or signed up for your product and is getting ready to use it for the first time; they haven’t formed any bad habits, but they haven’t formed any good ones either–if you want a real “in the wild” look at how customers approach your product here it is.

Customer Feedback 177

Customer Feedback Data Visualization User Testing Customer Experience 177

Alchemer Mobile

JUNE 16, 2022

On the flip side of this, product managers often feel overwhelmed by the idea of sifting through and making sense of the sheer amount of mobile feedback. A tool that analyzes customer feedback data – both qualitative and quantitative – takes the guesswork out of the equation.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Userpilot

FEBRUARY 25, 2022

Targeted help and advice (by scheduling a free call with the customer success team). 7 – Improve your product based on onboarding survey feedback. As a product manager, you should be constantly looking for ways to improve the customer journey, enhance the service you provide and boost customer loyalty.

Feedback Software 98

Feedback Software Product Research User Testing Customer Feedback 98

DISQO

JUNE 5, 2018

“We’re at a point where we have the brand strength and credibility to really invest in and build a relationship with our customers,” says Charles Battle, Senior Director of Product Management at LendingTree. Doing so means broadening his team’s purview of the customer experience and embracing a culture of rapid experimentation.

User Testing 40

User Testing Customer Feedback Product Research Data Visualization 40

DISQO

JUNE 5, 2018

“We’re at a point where we have the brand strength and credibility to really invest in and build a relationship with our customers,” says Charles Battle, Senior Director of Product Management at LendingTree. Doing so means broadening his team’s purview of the customer experience and embracing a culture of rapid experimentation.

User Testing 40

User Testing Customer Feedback Product Research Data Visualization 40

Alchemer Mobile

JUNE 16, 2022

On the flip side of this, product managers often feel overwhelmed by the idea of sifting through and making sense of the sheer amount of mobile feedback. A tool that analyzes customer feedback data – both qualitative and quantitative – takes the guesswork out of the equation.

Feedback Software 130

Feedback Software User Testing Customer Feedback Product Research 130

Userpilot

NOVEMBER 24, 2022

How should product managers handle customer requests to improve customer satisfaction and drive value for users and the business? Customer requests are queries about your product. Some of them are solved quickly by customer support while others involve the development of new functionality. Book the demo !

Feedback Software 98

Feedback Software User Testing Product Research Customer Experience 98