UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. At the same time, a J.D.

Data Visualization 73

Data Visualization Banking Reporting Tools Analytic Tools 73

Usersnap

FEBRUARY 4, 2022

When you consider the feedback part of the process it takes even longer. This is why you need a website feedback tool at your side to get you across the finish line. Email threads, Slack chats, phone calls and meetings – that’s how the feedback is collected and managed. Drop your existing feedback tool.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Sachin Rekhi

JANUARY 26, 2020

I'm a firm believer that Objectives & Key Results (OKRs), the goal-setting framework invented at Intel and popularized by Google and John Doerr , can be a highly effective leadership tool for a team of any size. It also significantly slows down your learning cycle as you'll only be doing OKR reviews annually. Draft Reviews.

Customer Experience 213

Customer Experience User Testing Weak Development Team Customer Feedback 213

Userpilot

JULY 25, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a UI designer. TL;DR A UI (User Interface) designer focuses on creating visually appealing and interactive elements for digital products.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

UX Planet

SEPTEMBER 10, 2024

Photo by Nik on Unsplash A Step-by-Step guide to evaluating and enhancing your Design System for maximum impact. Design systems are essential tools for maintaining consistency, scalability, and efficiency in product development. This is where a design system audit comes into play.

Feedback Software 59

Feedback Software Research Software Reporting Tools Systems Review 59

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. What is marketing resource management (MRM)?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

JUNE 4, 2024

TL;DR Interaction design is the practice of designing digital products and interactive systems with a focus on user behavior. Design principles are guidelines that empower interaction designers to create intuitive and engaging user interfaces. Consider the user’s context to avoid creating the wrong mental model.

Data Visualization 104

Data Visualization Feedback Software Research Software Analytic Tools 104

Usersnap

APRIL 12, 2019

Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Specific User Profile Building and Staggered Inclusion. Applying to the Google User Experience Research program requires up to 20 minutes. Complex user segmentation.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Userpilot

DECEMBER 19, 2022

Boost customer satisfaction by providing both a self-service support system and a live chat system for users to get quick answers to queries. Provide continued onboarding using tooltips, slideouts, and modals to offer in-app guidance. Collect customer feedback using targeted in-app microsurveys.

Feedback Software 98

Feedback Software Customer Experience Customer Feedback Product Research 98

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. But what does “usable” mean?

User Testing 141

User Testing Product Research Research Software Feedback Software 141

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. To find out why people had stopped using the app, we did what we always do.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

Imaginary Cloud - Design

JANUARY 30, 2020

In the last year, major companies in business intelligence (BI) digital solutions, such as Qlik and Tableau were already investing on it. Nevertheless, very little has been written about the user experience and the design aspects involved in this new way of accessing and visualizing data.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Arkenea

JULY 9, 2025

Epic Systems dominates the electronic health record (EHR) market, powering over 250 million patient records across the United States. Epic implementation represents far more than a simple software installation. The business impact of successful Epic implementation extends beyond technology adoption.

Reporting Tools 52

Reporting Tools Analytic Tools Feedback Software Data Visualization 52

UX Planet

AUGUST 16, 2024

Does your current website suffer from outdated technologies that hamper user experience? Try to get as many experts and departments involved in the project, especially: Marketing : Provides insights into target audiences, creates messaging strategies, and establishes user experience (UX) best practices.

Analytic Tools 97

Analytic Tools Data Visualization Research Software Feedback Software 97

UX Studio

MARCH 13, 2023

I have been learning about self-awareness and the importance of mental health over the past 10 years, but I hardly used mobile apps or such to support my mental state. Are there any guidelines and regulations for digital products that designers need to follow? this end, there are quite a few tools that can help.

Research Software 83

Research Software Feedback Software Reporting Tools Onboarding KPIs 83

Arkenea

JUNE 23, 2025

After 14 years of developing healthcare software solutions , we’ve seen firsthand how the right AI implementation can dramatically improve patient outcomes while reducing operational costs. Retrieval-Augmented Generation represents a significant leap forward from traditional AI chatbots and search systems.

Healthcare 52

Healthcare Reporting Tools Research Software Feedback Software 52

Usersnap

JULY 16, 2021

Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Specific User Profile Building and Staggered Inclusion. Applying to the Google User Experience Research program requires up to 20 minutes. Complex user segmentation.

User Testing 84

User Testing Research Software Customer Feedback Product Research 84

UX Studio: Product Management

JANUARY 11, 2021

Five challenges and solutions. Whether we are developers or designers, our responsibility is to produce products that serve the needs of both the users and the business. To find technically feasible design solutions, extra efforts are required from developers and other team members. ? Five challenges and possible solutions .

Weak Development Team 95

Weak Development Team Feedback Software Reporting Tools Research Software 95

UX Planet

JUNE 14, 2024

Implementation frameworks: I proposed different frameworks for integrating comments seamlessly into the platform. This product strategy will balance the potential benefits comment section to (user, the business (netflix) with the challenges of maintaining a positive and productive platform.

Product Research 97

Product Research Product Strategy Feedback Software Research Software 97

Userpilot

JULY 21, 2024

TL;DR A UX designer, or user experience designer, focuses on enhancing user satisfaction by improving the usability , accessibility, and pleasure provided in the interaction between the user and the product. Looking into tools for UX designers? Let’s dive in!

Research Software 52

Research Software Analytic Tools Feedback Software Data Visualization 52

Modus Create

MAY 12, 2022

Companion apps have helped users in self-diagnosis, allowing them to seek proactive treatment. Many healthcare organizations also use companion apps to help their users fight addiction. . We felt that the century-old test could use a 21st-century makeover — a mobile app. It’s a proof of concept. .

Feedback Software 75

Feedback Software Research Software User Testing Product Research 75

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Do you consider customer feedback? You may have realized how customer feedback has become a huge focus in recent years. It is the most important factor in delivering exceptional user experience. .

User Testing 76

User Testing Feedback Software Development Team Review Research Software 76

The Product Coalition

JUNE 8, 2018

You know that it’s not about just having an app. It’s about understanding key differences and challenges of the platform and how to overcome them. Learning from the best apps in the business, we’ve put together a list of key insights that have helped them reach the top. and don’t necessarily require web connectivity to use.

Analytic Tools 72

Analytic Tools Feedback Software Reporting Tools Product Research 72

Userpilot

JULY 28, 2024

TL;DR A UX designer, or User Experience Designer, focuses on enhancing user satisfaction by improving the usability , accessibility, and pleasure provided in the interaction between the user and the product. Looking into tools for UX designers? Let’s dive in! Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

OCTOBER 3, 2023

This insight can help you make informed decisions to optimize your user experience. Reviews and ratings to gather testimonials and build advocacy for your product. You can use Userpilot to track and improve your customer journey KPIs with features like user segmentation , in-app surveys , advanced product analytics , etc.

Onboarding KPIs 105

Onboarding KPIs Customer Experience User Testing Customer Feedback 105

Userpilot

JULY 20, 2024

TL;DR An interaction designer focuses on creating intuitive and engaging product interfaces that enhance user experiences. They optimize user flows , develop interactive prototypes, and collaborate with UX designers, developers, and product managers to ensure cohesive design implementation. Let’s dive in!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Split

APRIL 24, 2024

Managing numerous testing environments poses a significant hurdle in the complex sphere of software development. These environments provide a controlled space for testing and refinement before a product is released to end users. That requires a specific blend of hardware, software, and people from both dev and QA/QC teams.

Feedback Software 59

Feedback Software Software Review User Testing Product Research 59

UX Studio: Product Management

OCTOBER 16, 2020

How to improve customer service with the help of user experience? That is why besides user experience research, customer service is another power source that can continuously bring in information on your users. If they reach this goal, customer support provided the user with the best customer experience.

User Testing 98

User Testing Customer Feedback UX Customer Experience 98

UX Planet

JANUARY 22, 2024

Tools like Colour Contrast can validate your choices. Avoid pairing red and green due to potential visibility issues. Clear Instructions: Offer concise instructions for tasks, benefiting users with cognitive and learning disabilities while enhancing the overall user experience.

Customer Experience 98

Customer Experience User Testing Research Software Customer Feedback 98

ProductPlan

JUNE 13, 2023

From inception to delivery, we follow a rigorous process that ensures our customers get the best possible user experience. This helps shape our solution and brings the entire organization into alignment before the designs are seen by customers. There’s no need to gather a ton of feedback upfront.

Product Research 85

Product Research User Testing Research Software Feedback Software 85

Userpilot

JULY 14, 2024

TL;DR A UX designer, or user experience designer, focuses on enhancing user satisfaction by improving the usability , accessibility, and pleasure provided in the interaction between the user and the product. Having the right tools is crucial for UX designers to enhance productivity, creativity, and collaboration.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

DECEMBER 22, 2023

Who is responsible for user research at your SaaS? Start data democratization by defining research needs and goals in your SaaS. Regularly review your processes and share best practices across the organization to improve research quality and integrity. Here’s how you can do it in your SaaS.

Research Software 105

Research Software Data Visualization User Testing Product Research 105

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. The post includes a plug-and-play benchmarking tool to identify your biggest growth opportunities, 10 of the most powerful levers for scaling your app, and case studies from the world’s top consumer subscription companies.

User Testing 129

User Testing Feedback Software Framework Onboarding KPIs 129

Userpilot

JULY 25, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as an interaction designer. TL;DR An interaction designer focuses on creating intuitive and engaging product interfaces that enhance user experiences.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Usersnap

FEBRUARY 19, 2019

Negative online feedback is just a finger’s swipe away. Do we have any smart solutions available? It is a cost-effective and real-world multi-platform testing approach. Crowdtesting is simply user testing through broader groups of people. Industries are being disrupted by digital technologies today.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Userpilot

JULY 28, 2024

To excel as a UI designer, it’s essential to adopt practices that enhance creativity, collaboration, and user-centric design: Understand user needs Stay consistent Iterate based on feedback Collaborate with team members Keep learning Looking into tools for UI designers? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52