Apptentive
NOVEMBER 10, 2022
I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” They’re itching to give you feedback.
Roman Pichler
FEBRUARY 11, 2020
Be Clear on What a Software Platform Is. Different people have suggested different definitions for the term software platform. In the picture above, product A, B, and C are built on the platform and use its assets. But platforms come with potential drawbacks.
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Userpilot
NOVEMBER 25, 2021
One of the most powerful tools at your disposal in SaaS is in-app feedback surveys. Not all user feedback is useful and the feedback tools available in SaaS vary widely in their effectiveness. What is in-app feedback in SaaS?
Userpilot
AUGUST 22, 2022
Looking to build a customer feedback strategy for your business? This post will discuss why knowing what customers feel about your SaaS business is important and how to collect and analyze feedback to keep old customers and generate new ones. What is customer feedback?
Speaker: Liz Love, Chief Commercial Officer at ProdPad
Join Liz Love, Chief Commercial Officer at ProdPad as she details how product feedback can improve your product development process while mitigating stakeholder conflict, constant feature requests, failed launches, unexpected outcomes, unhappy users, and complexity.
Userpilot
FEBRUARY 15, 2023
What are the best product analytics tools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. What is product analytics software? Why do you need a product analytics tool?
Usersnap
JANUARY 26, 2022
Building, designing, and improving a SaaS product is a beautiful, never-ending journey. What we’ve witnessed among our customer base is this: companies that continue to optimize their SaaS product tend to grow faster, and sustain their customer base long-term. In-App Surveys.
Userpilot
SEPTEMBER 21, 2022
What makes a product feedback form work? It’s the ability to collect customers’ feedback and insights , which gives you a better understanding of how to make a better product. A product feedback form lets you gather user feedback about your product.
Apptentive
MAY 7, 2020
I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” They’re itching to give you feedback.
Userpilot
MARCH 4, 2021
Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software?
Speaker: Jim Morris, Founder, Product Discovery Group
During this presentation, attendees will hear case studies, examples, and product discovery best practices gleaned from Jim Morris, Founder of The Product Discovery Group.
Userpilot
DECEMBER 6, 2021
Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. When choosing customer success software, consider: (i) ease of adoption, (ii) is it no-code?, (iii) User feedback.
Usersnap
JANUARY 20, 2023
When choosing an appropriate customer support tool, you want to make sure that it ticks all the boxes your team requires. Each method requires different tools to achieve the desired outcome. What’s Customer Support Software?
Userpilot
DECEMBER 15, 2022
What is the best software localization tool available at the moment? The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Different localization projects require different tools.
Userpilot
JULY 26, 2022
Are you thinking about using qualitative feedback to gauge the success of your SaaS business? While some product managers focus solely on quantitative data, one can argue that qualitative data is just as important because it reveals what customers feel about a SaaS product.
Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo
In this session, Hannah Chaplin and Rebecca Notté will detail the challenges of managing feedback between product and customer success teams and share their best practices on how to combat these challenges.
Userpilot
SEPTEMBER 2, 2022
When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options.
Userpilot
MARCH 2, 2023
Wondering how can feedback analysis help you improve customer satisfaction? Collecting and analyzing user sentiment is critical for any SaaS but you need to gather both qualitative and quantitative data. Collecting customer feedback with different types of in-app surveys.
The Product Coalition
MARCH 18, 2021
Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. The increasing popularity of cloud computing indicates that the importance of SaaS will only increase in the future.
Userpilot
JANUARY 26, 2023
Customer feedback is an invaluable resource for SaaS businesses. The more effectively you manage customer feedback and incorporate it into your product, the more valuable it becomes to your customers. Want to set up a real-time customer feedback system?
Speaker: Marcus Andrews - Director of Product Marketing & Keren Wexler - Sr. Director of Product
In this webinar, Marcus Andrews and Keren Wexler will explain common challenges faced by product teams, how to use analytics to create better product launches, platform adoption, and how to add feedback into your workflows!
Userpilot
OCTOBER 27, 2022
Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Try the best customer feedback tool for your SaaS now!
Userpilot
OCTOBER 15, 2022
Customer feedback collection is the lifeblood of any successful SaaS company. Let’s explore some customer feedback collection methods and best practices for scaling up your efforts. Display an exit survey every time a customer churns to collect feedback.
Userpilot
FEBRUARY 28, 2023
If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! TL;DR Customer feedback is all the insights and opinions you get from users about their customer journey experience and interactions with your product.
Userpilot
AUGUST 24, 2022
Are you wondering which SaaS automation tool to use for your business? In this guide, you’ll learn about the best automation tools you should be using in your SaaS. SaaS automation is a way of making manual processes automated with the use of a SaaS service.
Speaker: Mickey Mantle, Founder and CEO at Wanderful Interactive Storybooks | Ron Lichty, Consultant: Interim VP Engineering, Author, Ron Lichty Consulting, Inc.
In this webinar Mickey Mantle and Ron Lichty will teach you why its important to have data driven performance reviews, the most effective way to use data in performance reviews, and how this data helps to align your employee proficiency with your company goals.
Userpilot
NOVEMBER 8, 2022
Customer engagement technology amplifies manual efforts and helps companies serve users faster. Read on to learn more about using technology to drive customer engagement and retention. In-app messaging: Allows for real-time customer communication. In-app messaging.
Userpilot
FEBRUARY 24, 2023
If you’re wondering how to create a feedback loop in your product, you’re in the right place! In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback.
Apptentive
MAY 17, 2022
As investment in digital transformation continues, mobile apps have become a primary channel of communication with customers. With customers spending more time and money on mobile apps, it is important that companies continue to adapt and prioritize mobile in their customer feedback solution.
Userpilot
DECEMBER 21, 2022
Marketing analytics tools are a product marketing manager’s best friend. In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? Key features to look for when shopping around for marketing tools.
Speaker: Mandy Howard, Product Manager, ServiceTitan
Once your SaaS product hits a certain level of revenue, you'll need to change things up to move past the plateau. One of the ways to do this is to move past your core product and introduce new business streams. If you're strategic about your integrations, you can strengthen your ties to your target market. Join Mandy Howard, Product Manager at ServiceTitan, as she takes you through the three key questions that you need to answer to grow your product with the right partner integrations. Whether you're a start-up, or working on a new product in an enterprise environment, you'll learn how to push through to a new level of growth.
Userpilot
JANUARY 16, 2023
Are you searching the market to find the best churn management software for your SaaS company? Read on to learn how each tool can help you retain customers , the pros and cons for each, as well as pricing information. Hotjar for understanding user behavior in-app.
Userpilot
JULY 27, 2022
In this article, I’ll show you which feedback approach is better for your SaaS and the right tools for collecting it. Customer feedback is the data you collect on customers’ evaluation of your product/services. Use a brand monitoring tool to track social media mentions.
Apptentive
MAY 19, 2021
They’re itching to give you feedback. Do you have the right tools to capture that voice? To help you with this, we compiled a list of the top mobile in-app feedback tools of 2021. Mobile in-app feedback tools & solutions.
Userpilot
MAY 18, 2022
Pendo Feedback is one of the most popular trademarks of pendo.io Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Let’s see if Pendo Feedback is worth spending all that extra money on. collect and prioritize user feedback.
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Creating a culture of experimentation has become increasingly important for product teams to test new features in production by releasing in small batches instead of risky big bang releases. This guide will illustrate how to achieve such a culture.
Userpilot
JUNE 2, 2022
What are some great customer feedback examples that SaaS companies use successfully? Continuous customer feedback collection is vital to business success. TL; DR. Customer feedback is the data you collect from customers that reflect their perception of your product and services.
Userpilot
JULY 12, 2021
Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. In-App SaaS Analytics Tools.
Userpilot
MARCH 7, 2023
It arms new users with the tools they need to succeed with your product and simplifies the job of your support team. User onboarding focuses on applying your onboarding systems to individual use cases to improve the user experience and onboarding effectiveness.
Userpilot
FEBRUARY 20, 2023
We also have a quick look at Userpilot as an alternative for each of the tools. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo is a product adoption platform famous for high-quality analytics solutions.
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