Intercom, Inc.

JANUARY 31, 2023

Robin Salimans, CTO at Luna “I say this about every new Intercom feature, but this time, I’m telling the truth – this could be my favorite! Composer AI features Our customers spend almost half of their Inbox time in the composer – the text field where they write messages to their customers. Great stuff!”

Artificial Inteligence 188

Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

Userpilot

JULY 27, 2023

Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Time to Market for New Products : Also known as velocity, this metric measures the CTO’s effectiveness and speed in rolling new products /features.

Research Software 91

Research Software Feedback Software Analytic Tools Onboarding KPIs 91

BrainMates

APRIL 30, 2018

A bright and brave cross functional team of panellists were on hand to tackle an imagined (but realistic) Product Management scenario. The panellists were: Mark Cohen, CTO at Domain. Clive Lam, Consultant Product Manager at Brainmates. Mark Cohen (CTO): I’m gonna start crossing over into product land.

Fractional CTO 40

Fractional CTO User Testing Product Research Research Software 40