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A Deep Dive into the Software Development Life Cycle (SDLC)

The Product Coalition

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. By following these steps, you’ll be able to understand the scope and define the problem based on needs and demands. Choose communication channels, reporting plans, etc.

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The ultimate customer support tech stack for 2022

Intercom, Inc.

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Strategy first, technology second. Customer support is more business-critical than ever.

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Root Cause Analysis in Product Management: A Step-By-Step Guide

Userpilot

Once a hypothesis is proven right, generate solution ideas and prioritize them in terms of impact and technical feasibility. Finally, implement the solutions and monitor their impact. Having generated a list of solutions, prioritize them. Implement the solutions The final step is all about implementing the selected solutions.

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How Using ChatGPT for Product Management is a Valuable Time-Saver

Usersnap

Breaking-edge technology usually feels like something that requires advanced technical knowledge. Professionals all over the world have been discovering how it can make their lives easier, as a tool for brainstorming, analyzing, generating content & increasing their efficiency. Let’s get started! What is ChatGPT?

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Customer Experience Improvement: What It Means for SaaS and How to Do It

Userpilot

Ensure to provide great customer service. Leverage technology. Give self-service options. Implement a tracking system. You can use our software to create better onboarding experiences, track user behavior , and survey existing customers to gather valuable insights. Ensure top-notch service. Stay omnichannel.

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What Are Customer Touchpoints and How To Identify Them? [Examples Included]

Userpilot

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Group customer touchpoints by using the Pirate metrics framework. Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial.

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How To Improve Designer-Developer Collaboration as an External UX Team

UX Studio: Product Management

Five challenges and solutions. To find technically feasible design solutions, extra efforts are required from developers and other team members. ? Five challenges and possible solutions . This can happen due to various reasons: Lack of experience with integrating design teams into their processes.