article thumbnail

What Are OKRs In SaaS And How To Implement Them Successfully [Examples Included]

Userpilot

OKRs, commonly known as Objectives and Key Results, is a framework used to set, implement, and monitor progress towards goals. On the other hand, KPIs highlight your success in achieving a key result, and metrics provide data you can track to identify bottlenecks in your business. To grade OKRs, use a scoring system on a scale of 0.0

article thumbnail

Aligning Your Roadmap Themes to the Customer Journey

ProductPlan

One of the critical considerations in developing your theme framework is to ask what drives the need for this theme? This customer journey approach provides a widely universal framework for both business and customer outcomes and promotes a constant, bird-eye perspective on the end-to-end customer experience. CUSTOMER KPI: Reach.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Product Development Health Check Playbook

The Product Coalition

It is essential you consider and assess against great frameworks, use more than one as each may highlight different issues or areas for growth. To ensure you take a holistic approach, review these five key elements of your product development practice: Mindsets Organisation Practices Tools and Technologies Financials 1.

article thumbnail

Breaking The Walls Between Business and Agile Teams

The Product Coalition

Product managers spend a lot of time in stakeholder meetings, planning sessions, reviews, standups, retrospectives, and even more in creating artifacts: OKRs, roadmaps, epics and user stories. Many product managers I speak with know full well that the system is broken and wasteful, but feel powerless to change it.

article thumbnail

From Data Analysis to Data Storytelling: Improving the Product Experience at Chick-fil-A

Amplitude

Not only is the purchase funnel a key KPI, but we also monitor how customers pick up their order (e.g. The app dropped orders along the way because various systems weren’t talking to one another correctly. . Chick-fil-A built an Amplitude notebook “How many mobile customers are lost due to long wait times?”

article thumbnail

Your guide to a successful website redesign: everything you need to know

Imaginary Cloud - Design

" These scores in the UX Audit report don't indicate a specific proportion of impact on KPI goals. Your website may be outdated, using old software, a non-mobile backend system, etc., Due to a rise in mobile searches, you must make your website mobile-friendly. requiring a complete redesign. Plan your website redesign.

article thumbnail

33 Amazing Articles Every Product Manager Must Read

Hutwork

You also need to name KPIs for product people. Chris Butler , Director of AI at Philosophie NYC , lists out the proper KPIs for product managers and what makes up a “good” KPI. #15 It’s a “system of achievable goals and visions that work together to align the team around desirable outcomes.”

Article 82