glossary user-onboarding 
Userpilot
NOVEMBER 3, 2022
A knowledge base is a self-serve repository of information about a product, service, or specific topics, created to guide users effectively. Most knowledge bases contain information in different formats: knowledge base documents, how-to guides, explainer videos, glossaries, etc. It empowers users. Employee onboarding material.
Intercom, Inc.
OCTOBER 1, 2022
Customer self-service takes a variety of forms, including but not limited to: help centers or knowledge bases, customer portals, FAQ or glossary pages, mobile apps, AI-powered chat and messaging services, or customer communities. It can help a company lower costs.
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The Product Coalition
JUNE 14, 2022
Or the product is already operational, and people are using it, but you need to expand to more users and add new locales. This includes gathering all the inputs, compiling a glossary, and setting up the project in a specialized translation platform. It works along the same lines as onboarding, using Google forms and Trello cards.
Userpilot
APRIL 1, 2022
Product localization makes the product accessible to users in foreign markets with different languages and cultures. Price localization enables users to purchase the product in their local currency; some companies offer different pricing plans depending on the destination. How do you develop and implement a SaaS localization strategy?
ProductPlan
MAY 4, 2023
This is NOT the type of organization discussed in this glossary entry. Customer Support doesn’t say, “Our users need this new feature.” They say, “Our users are having problems with x. Modern product teams achieve this learning through smart user research and experimentation. How can we help them solve that?”
ProductPlan
DECEMBER 11, 2019
In 2019, we launched our Product Management Glossary , where we defined nearly 200 essential product frameworks, roles, and terms. We want to make the first time user experience rewarding. We’re improving onboarding, so new customers get value from our products quickly. We also created nine books and guides.
UX Studio
APRIL 29, 2019
As search forms a central part of the user journey to eventually renting out a vehicle, they felt they needed to completely rethink and revamp this feature with the help of UX studio. First, our goal was to increase the number of direct bookings/inquiries users made with suppliers, and getting to know the users better a.
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