CX expert Bill Price on creating frictionless customer experiences
Intercom, Inc.
JANUARY 5, 2023
He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. ” No inbound chat, no inbound email.
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