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On skepticism and storytelling: How PMs can become more data-informed

Mixpanel

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager.

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On skepticism and storytelling: How PMs can become more data-informed

Mixpanel

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager.

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The Evolution of CS Operations

Gainsight

Others were consultative, or they advised about technical needs. There were even some hired as administrators of the new CS or CRM platform. From Data and Processes to People and Systems, their responsibilities mirrored Sales Operations, step by step. Some may report to the Sales VP.

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GDPR: Who Should be Your Data Protection Officer?

Mind the Product

And even though the UK is leaving the union, the UK government has confirmed that the GDPR is here to stay. TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary.

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Azure Virtual Desktops: Questions & Answers

eG Innovations

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Where can I get technical details of real AVD deployments at scale?

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Citrix Monitoring Masterclass with George Spiers – Q&A

eG Innovations

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.