Remove Handbook Remove Management Remove Roadmap Remove Technical Advisors
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Three Superpowers of a Product Manager

Mind the Product

As a product manager it’s not uncommon to feel pulled in a million different directions as you work to meet the needs of your customers, developers and company stakeholders. Write a Handbook. This should not be confused with technical documentation. The practices I describe are not an exhaustive list of tools and methods.

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Lessons from GitLab: Implementing Customer Success Operations At Scale

Gainsight

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. Jeff is the Senior Manager of Customer Success Operations. . Together, we’ve mapped out a three-year roadmap for the CS org.