Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Businesses lack the connected tools needed to provide personal, in-context communications.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

The Product Coalition

OCTOBER 6, 2023

But what if the technology that hinders our communication at times could actually enhance it? Futurologists and trend researchers are optimistic that this will be the case in the future with emotion AI. MIT Media Lab has created a wearable olfactory display as another example of AI-powered mental health technology.

Research Software 131

Research Software Reporting Tools Data Visualization Automotive 131

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. Siri also makes recommendations and uses various internet services, while it adapts to the user’s language style, interests and search patterns.

Artificial Inteligence 135

Artificial Inteligence Reporting Tools Feedback Software Research Software 135

Mixpanel

OCTOBER 15, 2021

Healthcare brands that practice A/B testing and personalization are 5x more likely to report faster growth than those that do not, according to a study by the A/B testing and personalization platform Kameleoon and Forrester Research. Want more optimization-related healthcare stats? Read more from Kameleoon.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Healthcare 59

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. What is UX Research in Design? Why Is UX Research Important?

Data Visualization 95

Data Visualization User Testing Research Software Product Research 95

ProductPlan

MARCH 14, 2023

When patients think about healthcare, most immediately conjure up images of the services doctors and nurses provide. But delivering those services requires hundreds if not thousands of products. They range from gargantuan MRI machines to cotton swabs to the patient portal software for scheduling appointments.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Userzoom

MAY 12, 2020

As the COVID-19 pandemic continues, healthcare organizations are finding ways to effectively adapt and build new digital capabilities. The magnitude of the challenge is intensified by the relative digital and user experience maturity of healthcare companies. You can download the complete ebook below…. Download ebook.

Healthcare 95

Healthcare Analytic Tools Research Software User Testing 95

Intercom, Inc.

APRIL 7, 2020

Our new research reveals the impact it’s had on these teams. ” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. Healthcare startup accuRx is one of our customers that have seen their support volume go up by 10x.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Gainsight

MAY 13, 2021

According to the newly published “2021 Market Guide for Customer Success Management Platforms,” Gartner has seen a “steady growth” over the past five years in the number of inquiries they’ve received on the topic. Consequently, gaps exist when employing existing sales or service technology solutions in an effort to properly address CSM needs.”

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

The Accidental Product Manager

JULY 17, 2023

Moments later, a report comes back to him summarizing how thousands of patients just like you were treated in the past. Aided by advances in artificial intelligence, search capabilities and other analytics, product managers are now probing the huge databases for rapid insights into the performance of the healthcare system.

Reporting Tools 65

Reporting Tools Analytic Tools Research Software Data Visualization 65

The Product Coalition

FEBRUARY 29, 2024

This guide equips you with the knowledge and tools to confidently select the perfect LLM companion for your project, complete with a handy scorecard and real-world examples. External Solutions: When your application faces the world, reliability and legality take center stage.

Artificial Inteligence 123

Artificial Inteligence Data Visualization Reporting Tools Research Software 123

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Alchemer Mobile

MARCH 23, 2021

Recent marketplace fluctuations required brands to get creative in their app mobile engagement strategies. While companies took varied approaches to improving app retention, one theme is clear: Most mobile teams’ focus has shifted to retention over acquisition. App Retention in 2021. 30-day Retention. 90-day Retention.

Research Software 216

Research Software Feedback Software User Testing Data Visualization 216

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. Companies continued using their apps to engage regularly with consumers as mobile became a primary way for them to communicate. In response, consumers interacted more with brands through their apps.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. One of these areas is Southeast Asia, where AI solutions are expected to lead to increased productivity and a further expansion of AI markets.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

Reveal

DECEMBER 13, 2021

For a long time, healthcare professionals have been struggling to help their patients get better. Healthcare, like any other industry today, is changing. In this article, we’ll cover all about healthcare analytics. Read on and learn: What is predictive analytics in healthcare? What Is Predictive Analytics in Healthcare?

Data Visualization 52

Data Visualization Healthcare Analytic Tools Reporting Tools 52

Intercom, Inc.

AUGUST 26, 2020

New research from Intercom reveals how support leaders are striking a balance. To find out how support leaders are navigating the current landscape, we surveyed a random sample of 593 support managers across both B2B and B2C and industries like education, retail, healthcare, and tech. A technology-driven playbook emerges.

Customer Experience 233

Customer Experience User Testing Research Software Reporting Tools 233

Product Talk

FEBRUARY 7, 2024

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well. Sandrine Veillet is the Vice President of Global Product at WebMD.

Product Research 236

Product Research Reporting Tools User Testing Research Software 236

DISQO

OCTOBER 24, 2019

While it’s no secret that services businesses have undergone a massive transformation over the past five years, I foresee these changes reaching a critical inflection point in 2020. Future professional services business models will be focused on capabilities, not companies, and outcomes over billable hours.” . Outcomes Over Hours.

Reporting Tools 58

Reporting Tools User Testing Data Visualization Research Software 58

The Product HQ

MAY 10, 2024

Deloitte has shared that more and more businesses are embracing technology in their business processes and solutions. Gartner has also foreseen this transformative digitization, forecasting continued growth and achievement for business objectives in the coming years for both software and devices.

Customer Experience 52

Customer Experience User Testing Data Visualization Reporting Tools 52

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

The Product Coalition

DECEMBER 12, 2022

AI powered systems are adept at reading 1000s of documents and automatically classifying them into the right categories. Inefficient, paper-based processes can hamper both tasks 80% of the healthcare data is in unstructured format. In addition, the system needs to be smart enough to mark any documents with erroneous or missing pages.

Data Visualization 104

Data Visualization Reporting Tools Research Software Systems Review 104

UX Studio

OCTOBER 11, 2022

Communication can start anywhere your company is present: Website, Mobile app, Live Chat, Social Media, Email, and. People fall in love with the experience , not the technology behind it. healthcare (78%), . Reduced cost of service and marketing. Any other channels where the touchpoint is virtual. . banking (75%), .

Customer Experience 84

Customer Experience User Testing Analytic Tools Customer Feedback 84

DISQO

OCTOBER 24, 2019

While it’s no secret that services businesses have undergone a massive transformation over the past five years, I foresee these changes reaching a critical inflection point in 2020. Future professional services business models will be focused on capabilities, not companies, and outcomes over billable hours.” . Outcomes Over Hours.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

DISQO

OCTOBER 24, 2019

While it’s no secret that services businesses have undergone a massive transformation over the past five years, I foresee these changes reaching a critical inflection point in 2020. Future professional services business models will be focused on capabilities, not companies, and outcomes over billable hours.” . Outcomes Over Hours.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

The Product Coalition

FEBRUARY 16, 2023

Digital twin in healthcare is growing in popularity. It’s the era of the digital twin in healthcare. Digital twin in healthcare: The foreseeable value for investors What is digital twin? This object may be a process (such as a production line), a person, a gadget, or a system. How big is the digital twin market size?

Healthcare 150

Healthcare Reporting Tools Research Software Analytic Tools 150

Revulytics

JANUARY 4, 2019

Shutterstock’s 2018 Creative Trends Report analyzed billions of searches for its visual assets to name the top marketing and design trends for 2018. The report underscores the value of considering a strategy to share usage data with your users so they can benefit from these insights, too. Analytics reveal design trends.

Data Visualization 66

Data Visualization Reporting Tools Analytic Tools Research Software 66

Birst BI

AUGUST 23, 2018

For example, there are a plethora of software tools available to automatically develop predictive models from relational data, and according to Gartner, “By 2020, more than 40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists.” [1] Source: Gartner (April 2018).

Data Visualization 73

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73

The Product Coalition

JUNE 11, 2022

Early in my career, I led the implementation of a supply chain analytics module from SAP (enterprise resource planning software). The analytics module sat on top of a software platform we already used. I lead an enterprise software company in the healthcare space. with user research to test our hypothesis.

Customer Experience 139

Customer Experience User Testing Data Visualization Analytic Tools 139

ProductPlan

DECEMBER 3, 2020

A few examples: Conducting research. Product managers take the knowledge they gain from their research and apply those learnings to crafting a high-level strategic plan. The product manager’s strategic tool to capture this plan and share it with the cross-functional team is the product roadmap. Developing a strategy.

Research Software 65

Research Software Feedback Software Technical Review User Testing 65

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. But how can you build the right product research tech stack to achieve your product growth goals? Qualtrics. UXPressia.

Data Visualization 86

Data Visualization Research Software Feedback Software Analytic Tools 86

Oren Steinberg

APRIL 24, 2017

How will therapy management software look like in value based care? Value based care is about placing the value generated by healthcare practitioners as the basis for payment as opposed to a fee-for-service model. With that added ‘power’ over care-path decisions, practitioners will need a whole new set of tools to support them.

Research Software 40

Research Software Reporting Tools Feedback Software Data Visualization 40

Userpilot

JUNE 2, 2024

Product-led growth tools allow you to improve your product experience by analyzing customer data and adding in-app interventions. However, having a different tool for each functionality can make product-led growth sound too much of a hassle. Luckily, we’ve listed the 17 best product-led growth software in the market.

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Research Software 71

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. Their customer service is horrendous.”

Data Visualization 135

Data Visualization Reporting Tools Analytic Tools User Testing 135

The Product Coalition

NOVEMBER 27, 2023

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

Research Software 132

Research Software Feedback Software Reporting Tools User Testing 132

ProductPlan

DECEMBER 2, 2020

A few examples: Conducting research. Product managers take the knowledge they gain from their research and apply those learnings to crafting a high-level strategic plan. The product manager’s strategic tool to capture this plan and share it with the cross-functional team is the product roadmap. Developing a strategy.

Research Software 40

Research Software Feedback Software Technical Review User Testing 40

DISQO

MAY 27, 2016

A New York-based health technology company is focused on alleviating much of the pain for consumers. Truveris is the maker of OneRX , an award-winning app that enables patients to look up prescription drug costs and redeem hidden coupons and discounts before they select a pharmacy. Substantiating and validating assumptions.

User Testing 40

User Testing Research Software Feedback Software Product Research 40