Lenny Rachitsky

JANUARY 16, 2024

Please send us feedback (or leave a comment ) on anything you think we’re missing, or anything unique about your business that caused you to modify the equation you use. One key metric for every business is customer acquisition payback period. This won’t be perfect. We’d love to hear it.

User Testing 122

User Testing B2C Outbound Feedback Software 122

Amplitude

NOVEMBER 12, 2019

Another core benefit to digital products is that it’s possible to improve the user experience over time (such as by adding new features or upsell Digital products make it possible to improve the user experience over time. As a result, you have endless opportunities to find new ways to continually engage—and retain—existing customers.

Analytic Tools 94

Analytic Tools Onboarding KPIs Enterprise Data Visualization 94

Intercom, Inc.

DECEMBER 12, 2018

Marketing technology – or MarTech – stacks are the groups of technologies that marketers use to execute, analyze and improve their marketing across the customer lifecycle. To summarize: Martech isn’t about making your strategy fit to the technology you want to use. Here’s a tried and tested formula: Pick a topic/keyword.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223