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Guide to Knowledge Base Creation For SaaS: Steps, Best Practices, and Tools

Userpilot

Knowledge base creation is critical to enhancing self-service support. Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. The five steps to knowledge base creation include: Identify areas where users need help.

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How to Use Generative AI and LLMs to Improve Search

TechEmpower - Product Management

Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products. While traditional search systems are bound by the constraints of keywords, fields, and specific taxonomies, this AI-powered tool embraces the concept of fuzzy searching.

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GainsightPX for Feature Adoption: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX gives you numerous segmenting rules based on personas, engagements, and systems to help you filter out users and show the in-app announcements to a targeted audience. Let’s get started!

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GainsightPX for In-App Messaging: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX provides numerous options for you to deliver in-app support to your users: Create knowledge center articles explaining how to use the various features offered by your product. Let’s get started!

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The Top Mobile In-App Feedback Tools of 2022

Alchemer Mobile

Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

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Lou Assist for Customer Experience: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The platform doesn’t have third-party integrations for knowledge bases, live chats, or AI-powered chatbots either. Let’s get started! What are the pros and cons of Lou Assist?

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New Product Development: an Introduction to Gate Systems

Mind the Product

However, minimizing the investment risk associated with those new products is the key to long-term survival. Gate systems have long been a way to control that risk, and have been implemented successfully in many industries ranging from pharmaceuticals to software to manufacturing. What is a Gate System? Why use a Gate System?