Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn.   Not everything that’s reported as a bug is a bug – or should be fixed.  Customers

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Mind the Product

NOVEMBER 30, 2017

I imagine many of you get more than 5,000 people signing up and using your service each year. For example if a customer is refused insurance by an automated system they can call and ask for a manual review. Likewise your privacy policies and data protection policies may need to be reviewed.

Data Visualization 83

Data Visualization Technical Review Reporting Tools Technical Advisors 83

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Education 96

Amplitude

JANUARY 27, 2021

Generate ideas and insights that will help create more informed business solutions. Led to the new reporting features and multiple product fixes inspired by insights. Engineers, product managers and designers got to see their product used. Sales, Customer Success, Support). Support training and onboarding.

User Testing 90

User Testing Customer Feedback Customer Experience Data Visualization 90