Crafty CTO

MARCH 11, 2024

Moxie’s a legend in tech as creator of the Signal secure messaging app —and more importantly to cryptographers, the Signal Protocol and Double Ratchet Algorithm —and when I saw his name I immediately was looking for “technical advisor” credits. And there, listed first: Moxie Marlinspike.

Technical Advisors 52

Technical Advisors Artificial Inteligence Research Software Reference 52

The Product Coalition

NOVEMBER 3, 2020

And, you know, sometimes such a request is better than a 75-pages technical requirement. Hey, my name is Kristina Spiridonova, I’m an account manager at Purrweb. Why does the user want to send a message? Technical specification might be helpful for accounting? There were no other details. What are the user scenarios?

Weak Development Team 89

Weak Development Team Technical Advisors Development Software Developers 89

UX Studio

MAY 15, 2018

So, in this article, “design handoff / handover” refers to the point when designers need to transfer their ideas for development. Since design handoff refers to the end of a phase, the mistake of concentrating on only the best-practices about uploading, exporting and specifying designs comes easy (which I will mostly do).

Weak Development Team 96

Weak Development Team Technical Advisors Development UX 96

Userpilot

JANUARY 17, 2023

As the name indicates, time to value (TTV) refers to the time it takes for a user to realize the expected value of your product. However, when you replace the white space with personalized messages, templates, guides, and onboarding checklists , you can help users get a head start when they sign up and accelerate their journey.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

Userpilot

SEPTEMBER 8, 2021

We generally advise against linear, top-down product tours. To avoid confusion, we therefore often refer to effective product tours as "interactive product walkthroughs." As the name suggests, a welcome screen is a place to greet new customers. Create a welcome screen that greets your users by name in a friendly way.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Userzoom

SEPTEMBER 5, 2019

Technically there are an infinite number of ways you could attempt to recruit participants for your user research. However, it is advised to proceed with caution because sometimes response quality can be a tad questionable when you’re blasting out emails to relative strangers (remember – screeners are your friends).

User Testing 85

User Testing Product Research Customer Feedback Customer Experience 85

Userpilot

JULY 13, 2021

That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. We sometimes refer to this as “ reducing Time to Value.”. Speed is of the essence here. Secondary/continuous onboarding.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98