UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. At the same time, a J.D. Source: J.D.

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

Userpilot

AUGUST 12, 2024

Best segmentation and analytics tools. Implementing segmentation analytics involves gathering qualitative and quantitative data through surveys and product usage tracking. Pendo is a DAP that offers mobile device support and allows segmentation based on product usage , visitor data, account information, and mobile metrics.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

JULY 25, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a retention manager. They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Feedback Software 95

Userpilot

AUGUST 30, 2024

Starting a career as a customer service representative requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer service representatives, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 31, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of customer service representatives is essential for success. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Feedback Software 52

Userpilot

AUGUST 28, 2024

Understanding the salary range for customer service representatives is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Modus Create

JULY 8, 2022

Micro frontends are an architectural and organizational framework for designing web applications composed of smaller feature apps, which are owned by independent teams. When migrating a product to micro frontends, you will break up a monolith into fragments that carry meaningful business value.

Technical Review 73

Technical Review Feedback Software Reporting Tools Onboarding KPIs 73