Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. And your role at a customer success team? Measure your results with product analytics and keep improving. What is user adoption?

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Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? How can a personalized experience help drive retention? What is customer retention marketing?

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Feedback Software Analytic Tools Research Software Customer Experience 95

Userpilot

MARCH 17, 2022

End-user training bridges the gap between mere signups and actual usage of SaaS products. People are not likely to find value in a software product if they are left alone to figure everything out. Many of them will leave the moment they encounter friction or perceive the SaaS product as too complex for them. Let’s get started!

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Analytic Tools Feedback Software User Testing Customer Experience 105

Userpilot

DECEMBER 19, 2022

This is essential because your customers aren’t all the same; their needs change as they progress through your product. Today’s article is going to discuss the onboarding phases and their importance for product adoption. Read on to learn how to properly introduce users to your product and drive retention, loyalty, and revenue growth.

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Userpilot

MAY 26, 2022

What is product education? How can you use a user onboarding platform to build a great product education in-app experience for your users? Let's dive into what product education is, its importance, how you can build it, and what tools you can use to educate your customers.

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Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. And your role at a customer success team? Measure your results with product analytics and keep improving. What is user adoption?

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Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. What is UserGuiding? Multiple UI patterns to choose from when building onboarding flows. Let's get started!

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Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 95

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? It’s because of something called product-led growth (or product growth for short.). It’s how companies like Slack, Notion, Calendly, and Loom have achieved such viral growth. They use their product as the selling point.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

The Product Coalition

MAY 13, 2020

For such an integral part of product, it’s amazing that nobody seems to know what Product Ops is! As a skill on LinkedIn, Product Operations has grown 80% in the last year. So why is no one really talking about it the way they talk about things like Product-Led Growth ? What Does ‘Product Ops’ Mean?

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Userpilot

MARCH 16, 2022

Which customer onboarding metrics can you use to track the success of your onboarding efforts? Customer onboarding can be tricky. So without further ado, let’s see what these metrics are. So without further ado, let’s see what these metrics are. What is customer onboarding in SaaS?

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Userpilot

JULY 29, 2021

Are you looking for customer engagement solutions that can give you an upper hand in creating stronger customer relationships? It can be quite confusing if you don’t know what tactics will improve customer engagement in your product. What is a customer engagement solution? Higher customer retention. Lower churn.

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Userpilot

JULY 19, 2021

It is not enough to support your users only when they have issues with your product. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. This leads to low churn and improved overall growth. What is a customer engagement platform (CEP)?

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Analytic Tools Research Software Reporting Tools Customer Communications 98

Userpilot

JUNE 22, 2021

When new users drop off, product metrics suffer. Onboarding new users is one of the best ways to prevent this from happening. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Conclusion.

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Userpilot

MAY 5, 2021

When you first hear the term onboarding workflow software, you might think, what is a workflow? If you tell your partner to get something from the fridge, that is a workflow. A path is created when a task goes from incomplete to finished, from an empty hand to one with a sandwich. What is Onboarding Workflow Software?

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Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Userpilot

SEPTEMBER 22, 2021

In this article, we discuss what engagement tools are and why you need them for your SaaS. Engaged users are receiving repeated value in your SaaS leading to increased product adoption, retention, and more revenue. Personalized onboarding can reduce churn by keeping users highly engaged. What are engagement tools?

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Userpilot

JULY 15, 2021

Despite its growing popularity, many people are still unfamiliar with SaaS product marketing. A common question is: what is SaaS product marketing? And how is it different from traditional marketing? In this post, I will give you an overview of what SaaS product marketing is and what it entails.

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Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. Fortunately, there is quite a selection of customer onboarding tools and platforms available on the market to simplify the implementation of onboarding processes for your SaaS product.

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Userpilot

MAY 7, 2021

The majority of SaaS users want to get what they want immediately, as opposed to waiting to speak with a member of your team. But what exactly does self-service mean? And how do you turn your SaaS product into a self-service solution? What is self-service software? Product adoption tools for self-service software.

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Userpilot

NOVEMBER 11, 2022

With Chameleon, you can create product tours to provide guided tours to customers, customize them with different styling options, create microsurveys to collect feedback, run A/B tests to compare product experiences, etc. Both products have several similar features. They also have very different pricing plans.

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Userpilot

JUNE 9, 2022

Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Therefore, anyone can use any software immediately without prior knowledge or specific skills. Here’s a typical review of Userlane: “What do you like best? What do you dislike?

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Userpilot

JUNE 12, 2023

What is feature adoption? How can you improve it? What tools can you use? If you’re after the answers to these questions, you’re in the right place, because that’s exactly what our guide tackles. Feature discovery is an initial stage of feature adoption when users learn about the feature.

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Product Talk

FEBRUARY 8, 2023

Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team.

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Userpilot

NOVEMBER 24, 2022

Well, enabling customer success is just about one of the highest ROI activities you can do. Launching a customer education program can streamline the customer journey, increase customer retention, and reduce the support costs for your product or service. What is customer education?

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Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. Want to learn how? What is product analytics? What is product analytics software?

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Analytic Tools Data Visualization Feedback Software Reporting Tools 97

Userpilot

SEPTEMBER 20, 2022

In this article, we’re going to break down exactly what it takes for your customers to start getting value from your product – and therefore boost adoption. Despite the differences in individual onboarding requirements, it’s essential for every product to have some type of customer onboarding process in place.

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Analytic Tools Feedback Software Research Software Onboarding KPIs 97

Userpilot

AUGUST 29, 2022

Every savvy product manager needs a product adoption tool they can rely on – because automating adoption is the lifeblood of many SaaS companies. In this article, we’re going to dig deep into a range of product adoption tools available on the market. What is product adoption? using A/B tests ).

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Userpilot

FEBRUARY 20, 2023

Your user onboarding strategies must help customers understand your product and obtain value for you to compete favorably and achieve more conversions. In this article, we consider what makes the customer onboarding process important and go over 15 tips to help you nail your onboarding. What is user onboarding?

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Userpilot

OCTOBER 30, 2023

Looking for a good user behavior analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? responds to questions like: What attracts the attention of customers, and what goes unnoticed? Get a Userpilot demo for user behavior analysis and drive your product growth code-free.

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Userpilot

OCTOBER 30, 2023

Looking for a good user engagement analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? This enables you to improve their experience, optimize important moments, and make data-driven decisions that drive growth and satisfaction. Let’s compare them!

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Userpilot

OCTOBER 30, 2023

Looking for a good funnel analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? TL;DR Funnel analysis is the process of understanding the steps users take on your product to reach a particular goal, be it sign-up or onboarding. Let’s compare them! Tracking funnel on Heap.

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Userpilot

JANUARY 16, 2023

Read on to learn how each tool can help you retain customers , the pros and cons for each, as well as pricing information. Mixpanel for product and funnel analytics. What is churn management software? Access to the right churn software can boost your retention game because you’ll find and address churn risk quickly.

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Userpilot

NOVEMBER 29, 2022

Let’s face it: an onboarding tour is a key to unlocking your product’s sustainable growth. Not only can it make or mar the first impression users have about your product, but it’s also the first channel for obtaining real-time product feedback for your product teams. What is an onboarding tour?

Feedback Software 98

Feedback Software Analytic Tools Research Software Onboarding KPIs 98

Userpilot

OCTOBER 30, 2023

Looking for a good SaaS reporting tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? assists businesses in achieving revenue growth, informed decision-making, and financial health by efficiently managing all aspects of operations. Let’s compare them!

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Userpilot

OCTOBER 30, 2023

Looking for a good user analytics tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? TL;DR User analytics is the process of capturing and analyzing user behavior within your product. Let’s explore how Heap, Pendo, and Baremetrics compare when it comes to user analytics.

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Userpilot

APRIL 14, 2024

You need to consider your priorities and what functionality you’ll need from the tool to get the job done. In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs.

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Userpilot

DECEMBER 6, 2021

In this blog, we’ll look at what you should expect from a platform, and give you our honest opinions on what the best customer success tools available right now are. Without a top-quality customer success platform at your team’s disposal, you’ll struggle to help your users get maximum value out of your tool.

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Userpilot

OCTOBER 30, 2023

Looking for a good event tracking tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? Let’s explore how Heap, Pendo, and Baremetrics compare when it comes to event tracking. With Heap, you can track user interactions in real time across all touch points within your product.

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