Positioning Software Review Technical Advisors User Friction 
Gainsight
AUGUST 5, 2022
Imagine you are a Customer Success Manager (CSM), and you wonder what the future holds for you. You learned about other roles where your experience in CS can be a springboard for those positions. Let’s begin with what makes you unique as a customer success professional. Using data and playbooks to mitigate customer risks.
PMLesson's Ace the PM Interview
APRIL 19, 2020
Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume! More Execution Questions.
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PMLesson's Ace the PM Interview
APRIL 19, 2020
Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume! More Execution Questions.
Intercom, Inc.
JANUARY 14, 2021
With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. A CRM for Product.
UX Studio: Product Management
JULY 14, 2021
Considering that none of the established innovation consulting companies are cheap, you want to make sure your return on the investment is positive. . As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices.
Userpilot
MAY 1, 2021
Are you just starting to put together a Voice of the Customer (VoC) program? There are a lot of both in-app tools and outside the app methods of collecting user sentiment data to understand what your users really want, we’re going to show you the best practices and which common mistakes to avoid. You’re in the right place.
Intercom, Inc.
MAY 19, 2022
For the last couple of years, the pandemic has forced organizations to adapt and make changes in how they grow, provide support, and retain customers around the world. With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. Declan Ivory , VP of Customer Support at Intercom.
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