Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Gainsight

AUGUST 5, 2022

You learned about other roles where your experience in CS can be a springboard for those positions. Preparing and presenting executive reviews. If you have these in your toolbox, in addition to other skills you learn along the way, there is no doubt that you can rise to the next level of CS or transition into another position. .

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Userpilot

SEPTEMBER 8, 2021

We generally advise against linear, top-down product tours. Using product tour software is a better decision. The best product tour software on the market is Userpilot. Great product tours have a positive effect on just about every important SaaS metric that you can possibly imagine. What are product tours?

Analytic Tools 88

Analytic Tools Feedback Software Onboarding KPIs Software Review 88

The Product Guy

AUGUST 30, 2017

The team had been working for almost a year and had a huge amount of code under their belts. But just because it was a lot of code doesn’t mean it worked. As we were getting closer to the end of the year, my senior vice president called me in, to review our progress against our goals. We’d made great code. Similar, right?

Technical Advisors 123

Technical Advisors Product Management Product Manager Technical Review 123

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. Sprint Reviews and user interviews are also well suited to improve collaboration and communication over time.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Userpilot

DECEMBER 6, 2021

If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? When choosing customer success software, consider: (i) ease of adoption, (ii) is it no-code?, (iii) 2 – The best customer success software will be no-code.

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Data Visualization 93

Userpilot

JULY 13, 2021

Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. Why is it important to use walkthrough software to build interactive walkthroughs in SaaS? Can you imagine what coding all the elements of your walkthrough at once would be like?

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Usersnap

JUNE 15, 2023

ChatGPT’s widespread adoption made Google issue a ‘Code Red,’ which later resulted in the release of Bard , Google’s very own AI chatbot. Identifying and implementing customer needs and problems will help you: Position your company as customer-centric. Identify bugs and technical issues. Build a stickier product.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Business of Software Conference

JULY 7, 2021

In this guest post Paul Kenny (founder of Ocean Learning and long time BoS participant and speaker) argues that software and SaaS “proven sales playbooks” are BS. Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Ask Benny

FEBRUARY 2, 2018

How to enter into a new product management position in a new company. You just landed into a new product management position. As a product manager, you need to get fast into all aspects: vision, strategy, business, marketing, sales, product, user experience, technical, development process, etc. I would advise differently.

Technical Advisors 84

Technical Advisors Product Management Product Manager Customer Experience 84

PMLesson's Ace the PM Interview

APRIL 19, 2020

Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume! More Execution Questions.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume! More Execution Questions.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

ProductPlan

MARCH 4, 2022

If you’re looking for a position as a product operations analyst, you’ll be getting in early to a new but fast-growing field. Unfortunately, we can’t advise you on specifics here. Product roadmapping software. BS or another technical degree. Be ready with those ideas. Design and wireframing applications.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

PMLesson's Ace the PM Interview

MARCH 1, 2020

I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo. Due to the number of applicants, making it past the resume screen may rely on a bit of luck.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

The Product Coalition

FEBRUARY 2, 2018

How to enter a new product management position in a new company. Congratulations, you just landed a new product management position. I am very happy to share what I have done and am still doing to get the best out of the first weeks in order to enter the position in the best efficient way. I would advise you differently.

Technical Advisors 60

Technical Advisors Product Management Product Manager Onboarding KPIs 60

UX Studio: Product Management

JULY 14, 2021

Considering that none of the established innovation consulting companies are cheap, you want to make sure your return on the investment is positive. . As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Intercom, Inc.

JANUARY 5, 2023

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. It’s a business tax software company called Xero.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

The Product Coalition

MARCH 30, 2019

Payment Processors : For the sake of simplicity, think of payment processors as technical arm of acquiring bank. the 16 digit numeric code printed on front side of every card) can be used to identify the issuing network and the bank. Technically, the authorization leg is also called BASE 1 and clearing/settlement leg is called BASE 2.

Banking 60

Banking Technical Advisors Systems Review Customer Experience 60

Userpilot

APRIL 30, 2021

Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Intercom, Inc.

MAY 19, 2022

To give more context to these figures we’ve sent a survey out to hundreds of support professionals in the software and internet industry, consumer services industry, financial industries, and many more with company sizes ranging from 10 employees to 10,000+. That’s why you need to do these internal reviews as well.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Product Bookshelf

FEBRUARY 7, 2017

One of the rules, written by Lawley, advises to work on problems you are passionate about. The positioning statement is what you say if someone with a minimal understanding of your industry asks what your product is. There’s some great advice on product positioning from Fritz Mueller from i365. Product Strategy.

Technical Advisors 48

Technical Advisors Product Management Product Manager Weak Development Team 48

Pragmatic Marketing

SEPTEMBER 16, 2009

As product managers, we bear the responsibility for bridging the two worlds – technical and business, and need to influence both. Change must happen on two levels across the organization: Technical – Roles and responsibilities must be understood, accepted, and adopted. As a result, specializations in roles developed.

Technical Advisors 70

Technical Advisors Technical Review Feedback Software Agile 70

Userpilot

MAY 1, 2021

collect VoC data outside the app with customer interviews, online surveys, social media listening, product reviews, customer website behavior. Think of how Scrum and Kanban are two of the most widely used methodologies when it comes to Agile software development. 5 Collect VoC data by analyzing online customer product reviews.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. BoS Europe 2019 BoS USA 2019. Don't Miss a Thing - Get BoS Updates.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Intercom, Inc.

JANUARY 14, 2021

Rati: I’m thinking that that mix of understanding the technology and the software side of things, and the business with product, this range of experience, I’m imagining, really informed your decision to found Productboard. Well, technically, I’m Hubert Palan IV, but I’m the active one. Any websites, newsletters?

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. Teresa : I’m going to do a quick review of what we covered in Part 1 and Part 2. How do we get teams to not just focus on shipping code, but to look at the impact of that code and the outcomes that are being driven?

Product Research 214

Product Research User Testing Research Software Data Visualization 214

Business of Software Conference

JUNE 29, 2020

Teresa Torres (Product Discovery Coach, Product Talk) – Managing Outputs vs Outcomes from Business of Software Conference. So what Dewey is advising us to do. So, you’re investing a little, you get positive feedback, you invest a little bit more, you get more feedback, you invest a little bit more. Transcript.

User Testing 59

User Testing Feedback Software Research Software Product Research 59