Userpilot

MARCH 8, 2022

Her company, Produx Labs, provides product management training. She advises executives around the world regarding product management. In her classes, she teaches a structured and sustainable approach to continuous discovery that helps product teams infuse customer input into their daily product decisions.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Userpilot

NOVEMBER 29, 2022

An ecosystem in SaaS is a group of related apps, 3rd party components, and content that seamlessly work together to solve user pain points. Ecosystems allow companies to better satisfy user needs and improve user experience. Templates allow companies to showcase their products and onboard customers quickly.

Customer Experience 98

Customer Experience Technical Advisors User Friction Education 98

UX Studio: Product Management

JULY 14, 2021

Considering that none of the established innovation consulting companies are cheap, you want to make sure your return on the investment is positive. . As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

Alchemer Mobile

APRIL 14, 2020

How do you manage executive expectations, customer expectations, and technical resources? I run the Customer Success team at Apptentive, and I’m gonna be here today just as a moderator for this panel. Can you provide any interesting insights on being a female PM? How do you give yourself the space to make those big bets?

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Intercom, Inc.

MAY 19, 2022

For the last couple of years, the pandemic has forced organizations to adapt and make changes in how they grow, provide support, and retain customers around the world. With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. Declan Ivory , VP of Customer Support at Intercom.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

ProductCraft

AUGUST 7, 2018

When his boss noticed his performance, he was asked to train everyone on the team, which ultimately landed him a product manager position. After all, their job is to identify customers’ existing and potential pain points. Steve believes that product managers should really be called problem managers.

Technical Advisors 51

Technical Advisors User Friction User Testing Engineering 51

Business of Software Conference

JUNE 29, 2020

Do we create any value for our business for our customers? What outcomes are we driving for our customers and for our business? We forget it’s not really just about our preferences, it’s about our customer; the need we’re trying to solve. Your responsibility is to deliver these outputs ‘.

User Testing 59

User Testing Feedback Software Research Software Product Research 59