BrainStation Product Management

FEBRUARY 28, 2019

Speak to a Learning Advisor. It makes sense then that the most crucial skills for Product Managers are intangible people skills – otherwise known as soft skills, but we’ll discuss that later – which tend to be more transferable from position to position and industry to industry. Technical Skills for Product Management.

Technical Advisors 40

Technical Advisors Reporting Tools Analytic Tools Product Research 40

Userpilot

NOVEMBER 29, 2022

An ecosystem in SaaS is a group of related apps, 3rd party components, and content that seamlessly work together to solve user pain points. Ecosystems allow companies to better satisfy user needs and improve user experience. Common levers used to build ecosystems include user-generated templates, experts, and plug-ins.

Customer Experience 98

Customer Experience Technical Advisors User Friction Education 98

Userpilot

JULY 13, 2021

An interactive walkthrough is a step-by-step, interactive guide to your product that will ultimately lead your users to activation. That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userzoom

AUGUST 24, 2017

I know, I know – it’s not the technical definition, but this has served me well for 2 decades. I truly want all UX Researchers to ask and understand the pressures your key stakeholders are facing. Select the right UX KPIs & connect them to organizational KPIs. A user researchers job is never easy.

Data Visualization 55

Data Visualization Customer Feedback Customer Experience Technical Advisors 55

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

Based on the gaps identified, I ask a fundamental question of do I really see long term value in learning this skill—if yes, then I would figure out the most effective way to acquire that skill and experience. For product management and UI/UX related skills, I have personally found LinkedIn Learning and Udemy to be helpful.

Technical Review 40

Technical Review Customer Experience Technical Advisors Research Software 40

UX Studio

JANUARY 24, 2024

For designers that […] wish to transition to the field of CX, it helps to be a systems thinker in order to design those complex experiences across multiple touchpoints. But I also advise designers not to oversee the business side of the relationship. And despite it started as a broad concept, nowadays, people usually refer to UX.

Research Software 63

Research Software Feedback Software UX User Testing 63

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

DECEMBER 6, 2021

But they need to be able to experiment with tools, workflows, and experiences to find out what works for users. A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 How users feel about what they’re doing (Is it difficult? Are they satisfied?)

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Imaginary Cloud - Design

JANUARY 30, 2020

Nevertheless, very little has been written about the user experience and the design aspects involved in this new way of accessing and visualizing data. However, it's essential that businesses don't underestimate those tools' UX design. UX and UI designers too can’t continue to ignore the augmented analytics paradigm. . "

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103