Intercom, Inc.

MAY 25, 2022

This ambition is reflected in the way we design and build the infrastructure that supports the Intercom platform. This is the third post in a series exploring the ways Intercom has scaled key functions to support the needs of enterprise customers. We exclusively build on top of a very small set of core technologies.

Reporting Tools 252

Reporting Tools Customer Experience Data Visualization Software Review 252

eG Innovations

JANUARY 27, 2022

New Survey Data on Cloud Technology Adoption Trends. The adoption of Kubernetes, container, microservices, and PaaS technologies. Being a monitoring vendor, we also asked about feature gaps users are encountering with native cloud monitoring solutions such as Azure Monitor and AWS CloudWatch.

Reporting Tools 52

Reporting Tools Technology Data Visualization White Paper 52

Intercom, Inc.

APRIL 13, 2021

For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer. Providing invisible management. Architecture of the system.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249