Erste Group redefining digital customer experience with continuous feedback
Usersnap
OCTOBER 12, 2021
In particular, how they listened to the voice of customers and turned that into features and UX improvements. A customer-centric culture, conjoined with the high competence in software development, George Labs went from a team of 10 to 250+ in just a few years. Delivering good UX is just as crucial as shipping features.
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