CX pioneer Jeanne Bliss on building customer-centric businesses
Intercom, Inc.
MARCH 25, 2021
Jeanne calls this customer-centric framework a cycle of virtuous growth: “My approach really pushes people to know who they are, to know their customer’s goals, so they can build it and live it and sustain it. We’ve gathered a list of articles, videos, and podcasts you can check out: The Five Competencies.
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