CX pioneer Jeanne Bliss on building customer-centric businesses
Intercom, Inc.
MARCH 25, 2021
It’s not about tackling problems as they pile up or chasing survey scores, it’s about building the foundation for customer-driven growth. We’ve gathered a list of articles, videos, and podcasts you can check out: The Five Competencies. I’ve been coaching leaders around the world since 2002. Build a customer listening path.
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