Mixpanel

OCTOBER 20, 2020

This post is written by TWG, a product consultancy specializing in modern application development , data engineering, and product growth. Since 2002, they have helped both scale-ups and large enterprises achieve their conversion, engagement, and retention goals. Simply put, data is at the core of good product management.

Analytic Tools

Userpilot

SEPTEMBER 24, 2020

In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. And since it’s such a popular metric – it’s easy to check how your company is doing compared to other companies in your sector. Source: userpilot.com. What to Look For in NPS Tools.

Analytic Tools

Intercom, Inc.

JANUARY 24, 2019

It’s now so inexpensive to go to market that having a great tech vision and product isn’t enough. You’ve had a number of roles at Salesforce since you joined the company back in early 2002, from product management to startup relations. When I started in 2002, I was the first product manager for the API.

Analytic Tools

Amplitude

AUGUST 30, 2017

At the Product Analytics Summit in Seattle this past March, we chatted with some of our customers about how they use Amplitude as part of their product development toolbox. It helps you stay in tune with user needs and helps you make product development decisions that cater to those needs. Use power users as beta testers.

User Testing

Gainsight

SEPTEMBER 28, 2022

You see, simplicity itself is quite possibly THE underlying principle and North Star that guides every SaaS founder’s visionary approach to starting a company in the first place—even more so than our old favorite term circa 2002-2020: “disruption.” ” And it’s easy to see why. Until it wasn’t.

Feedback Software

Gainsight

MARCH 1, 2024

Moving away from product training and the operational role to working with customers on longer-term strategy as you can tap into AI to create support and training resources that can be scalable. I managed my first portfolio of accounts starting in 2002, so if I am doing my math correctly … a lot of years.

Data Visualization

Usersnap

AUGUST 12, 2024

Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. They usually come with robust analytics and reporting features.

Data Visualization