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The Best NPS Tools & Software + How to Use Them to Cut Churn by Up To 30%

Userpilot

If you’re looking for the best NPS tools, you’ve come to the right place. In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. In this post – we are going to show you how to make the most out of it – with the right tools.

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What is Considered a Good NPS Score and How To Improve It?

Userpilot

Some industries like SaaS will have an average NPS of 30. The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. On a scale of one to ten, how likely is it that you would recommend [your company/product/service] to a friend or colleague?”. Well, software is not one of them.

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Behind Every Great Product by Marty Cagan

Mind the Product

In the opening keynote at this year’s London #mtpcon, Silicon Valley Product Group’s Marty Cagan shared his latest thoughts on what makes a great product manager by looking at the people behind some great products. But no one knows Jane Manning, the product manager who was asked to get it off the ground.

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Even More Amazing Speakers for #mtpcon London 2017

Mind the Product

Teresa is a product discovery coach who helps teams adopt user-centered, hypothesis-driven product development practices. She works with companies of all sizes on integrating user research, experimentation, and the right analytics into the product development process resulting in better product decisions.

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The Ultimate List of Product Leaders You Must Follow (UPDATED)

The Product Coalition

Who are the best product managers? Check out the ultimate list of famous product managers you must follow to get the latest product news and inspiration. In fact, sometimes it seems that the latest, most popular solution; suddenly grows old. Alex Davis is Staff Product Manager & Growth at Mozilla.

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Take a Peloton Ride with Amy Bunszel, SVP of Design and Creation Products at Autodesk

Gainsight

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. None of her employment at that time was about product management. I once had a manager who told me that I should just get a job somewhere else.

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Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

Knowing when it’s time to become a platform is a delicate thing, as Mike Kreaden , Managing Director of Salesforce Incubator, discovered. Making the jump to becoming a platform requires humility. It’s now so inexpensive to go to market that having a great tech vision and product isn’t enough.