2003 Analytic Tools Branding Product Management 
Userpilot
SEPTEMBER 24, 2020
If you’re looking for the best NPS tools, you’ve come to the right place. In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. In this post – we are going to show you how to make the most out of it – with the right tools.
Userpilot
JANUARY 8, 2021
Some industries like SaaS will have an average NPS of 30. The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. On a scale of one to ten, how likely is it that you would recommend [your company/product/service] to a friend or colleague?”. Well, software is not one of them.
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Mind the Product
OCTOBER 18, 2016
In the opening keynote at this year’s London #mtpcon, Silicon Valley Product Group’s Marty Cagan shared his latest thoughts on what makes a great product manager by looking at the people behind some great products. But no one knows Jane Manning, the product manager who was asked to get it off the ground.
The Product Coalition
FEBRUARY 5, 2019
Who are the best product managers? Check out the ultimate list of famous product managers you must follow to get the latest product news and inspiration. In fact, sometimes it seems that the latest, most popular solution; suddenly grows old. Alex Davis is Staff Product Manager & Growth at Mozilla.
Userpilot
APRIL 27, 2023
In the world of software-as-a-service (SaaS), customer satisfaction is paramount to the success of any business. In this complete guide to NPS SaaS, we will dive into what NPS is, how it works, and why it’s important for SaaS companies to incorporate it into their customer feedback strategies.
Userpilot
OCTOBER 10, 2022
If you’ve been in the SaaS space for a bit, you must have heard about Product NPS, but what exactly is it? And how can product managers use it to develop great products? We’re also looking at alternative metrics and tools you can use to collect NPS data effectively. Userpilot NPS calculator.
Userpilot
JANUARY 22, 2020
As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. Want to know how to measure your NPS and how to cross-reference it with your user data to guide your product development and onboarding? Net Promoter Score, often abbreviated to NPS, was first devised in 2003.
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