bpma ProductHub

APRIL 30, 2017

These words couldn’t be more relevant to product management. But how do you develop the confidence required to lead a team of stakeholders to a positive outcome? She summarized her frameworks through her first book, “Software Product Management Essentials”, first out in 2003.

Development 150

Development Product Management Product Manager Management 150

The Product Coalition

DECEMBER 11, 2023

To survive and succeed, your product leadership must be sharper than ever. Beijing’s Forbidden City, July 2003 (photo taken by me) June 24th, 2003, was the first day of life after SARS in Beijing. I temporarily relocated there with 2 more developers from my company. You need to have a product strategy.

Leadership 78

Leadership User Testing Customer Experience Customer Feedback 78

Bain Public

MARCH 20, 2021

I share my passion for product through workshops, published articles and speaking engagements. Banff Interactive Screen 2003, Banff, Canada Flash Forward 2002, San Francisco, U.S. Paul Ortchanian is a pro in injecting strategies and tactics to monetize his client's businesses. Interested in having me speak or attend an event?

Artificial Inteligence 52

Artificial Inteligence User Testing Workshop Roadmap 52

The Product Coalition

FEBRUARY 5, 2019

In a world with such flows, you need some reliable figures to guide you: you need the best product managers. If you want to stay on top of all things tech and product, follow these famous product managers across networks. For sure, joining a group of product professionals in your town can help you start building your community.

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

The Product Coalition

JUNE 4, 2020

The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003. The NPS score is essentially an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others.

User Testing 78

User Testing Product Marketing Product Research Marketing 78

Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. Net Promoter Score (NPS) is a measure of your customer's loyalty, devised by Fred Reichheld at Bain & Company in 2003. The Origin of NPS. Verbatim Analysis.

Product Research 107

Product Research Customer Experience User Testing KPI 107