UX Studio

APRIL 6, 2023

Parachute Design Canada-based boutique web designing company specializing in website design, SEO, custom logo design, and branding since 2003. Parachute Design is a website design company, founded by Jay Eckert in 2003. DigitalDesign.NYC focused on tech and software until they launched their new division DD.NYC.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

PMLesson's Ace the PM Interview

AUGUST 8, 2022

" Interview Guides Google Product Manager Interview Guide Google Software Engineer Interview Guide Google Engineering Manager Interview Guide Table of Contents How to Answer "Why Google?" " - Sample Answer 3 "What really attracts me to Google is the company's focus on making a positive impact in the world.

Technical Review 52

Technical Review Data Visualization Engineering Naming 52

Userpilot

APRIL 27, 2023

In the world of software-as-a-service (SaaS), customer satisfaction is paramount to the success of any business. Detractors (NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. Reach out to promoters for online reviews to boost your social proof.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

JANUARY 22, 2020

Net Promoter Score, often abbreviated to NPS, was first devised in 2003. Generally speaking, a positive NPS or NPS above 0 is considered “good” Anything above 30 would be considered excellent. That was 17 years ago, back in 2003. Are you aiming for referrals or for reviews and case studies? How to measure NPS.

Analytic Tools 133

Analytic Tools Feedback Software Research Software Data Visualization 133

svpg

SEPTEMBER 30, 2016

Their code base had diverged and it was extremely slow and costly for Microsoft to be implementing Word separately for each platform: Windows, DOS and Mac. It also meant that there was great pressure to get the release out so they could start to gain the efficiencies of a single code base. In 1993, Word 6.0

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Userpilot

MAY 17, 2022

This opinion could be positive or negative. Customer feedback can either be positive or negative , and both are important as they’ll enable you to assess your product properly. NPS is a customer feedback strategy developed in 2003. Customer feedback is the opinion that customers have after using your product or service.

Product Research 98

Product Research Feedback Loop Feedback Software User Testing 98

eG Innovations

MARCH 5, 2021

I have spent 18+ years in the software industry playing various roles: from a developer to an architect to a product manager. We started with Citrix technologies in 2003. Lakeside Software and us… We were the only players other than the built-in Citrix tools. I have a Master’s in Computer Science and am PMP certified.

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

Modus Create

MARCH 16, 2020

While organizations like the Institute for Supply Management recently unveiled a study that estimates that Chinese manufacturers are operating at 50% capacity , inventory shortage due to the effects across worldwide supply chains is starting to become noticeable and will continue to impact resource availability.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Business of Software Conference

NOVEMBER 19, 2019

In this cathartic talk from Business of Software Europe 2018, Tim talks about some of the lessons learned he learned during some very, very tricky days for DataSift. Tim Barker (CEO, DataSift) – “It Was The Best Of Times, It Was The Worst Of Times”: Every CEO Ever… from Business of Software Conference.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Usersnap

FEBRUARY 20, 2020

His research culminated in a paper published in the Harvard Business Review in 2003, where Reicheld summarized his findings and unveiled the NPS metric and its associated survey question. On the other hand, a customer might use an NPS survey to express their dissatisfaction but then not act on it due to switching barriers.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64