From 2 hours to 2 minutes: How Hostinger accelerated customer support with Intercom
Intercom, Inc.
FEBRUARY 24, 2020
Launched in 2004, the web hosting provider serves over 29 million users in 178 countries. We identified that the problem was tied to limiting software rather than the team itself and that was the breaking point. Customers can message the team directly without having to join a queue or take a ticket.
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