The Product Coalition

FEBRUARY 1, 2022

A product or feature might have been successful at the time of release, but technical capabilities improve and user expectations evolve. The messaging feature “Slack” quickly became more successful than the game, and Glitch was cut in 2012. Odeo was a small podcasting startup in 2005.

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Weak Development Team Technical Review Workshop Customer Feedback 121

Andrew Chen

NOVEMBER 26, 2018

Is there still room for marketplace startups to innovate? Marketplace startups have done incredibly well over the first few decades of the internet, reinventing the way we shop for goods, but have been less successful services. [Dear readers, this essay is on the future of marketplaces. We answer, emphatically, yes!

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Startups Technical Review Customer Experience Software Review 111

Intercom, Inc.

JANUARY 24, 2019

Mike has been in and around startups for the better part of three decades: as a consultant, as a co-founder and now as the Managing Director of Salesforce Incubator, which propels new startups into the marketplace. He joined me for a chat that ranged from the role of AI to how they choose startups to incubate. Short on time?

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151

Andrew Chen

MAY 28, 2019

You can follow and message Li on Twitter if you have thoughts about the piece. I’m looking for startups that can change the game there. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. Thanks, Andrew.

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Analytic Tools Research Software Feedback Software User Testing 93