Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. Technology changes, but people stay the same. Content marketing.

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User Testing Startups Technical Review Customer Experience 100

Userpilot

JUNE 9, 2022

Our digital adoption technology is designed to help businesses across all industries guide and support their software users, enhance user experience, and ultimately ensure long-term user retention. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Intercom, Inc.

SEPTEMBER 30, 2021

In this episode, we sat down with Rebecca to talk about her mission to make mental health care scalable and accessible for all, and how the pandemic and technology are radically changing the way we think about mental health care. Before that, I was at Palantir and at a few startups doing various things. Liam: For sure.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

The Product Coalition

APRIL 14, 2023

I’ve been at a startup where we knew there was a real problem, built plenty of features to address the problem, and no one works at that startup today. One was a clear umbrella I almost never used due to its impractical dome, but that I schlepped through several house moves due to it’s mod fashionability. Want more help?

Feedback Software 151

Feedback Software User Testing Analytic Tools Customer Feedback 151

The Product Coalition

MARCH 8, 2023

Healthcare data can be exchanged through various means, such as electronic health records (EHRs), health information exchanges (HIEs), or direct secure messaging. ETL can be expensive and time-consuming, as it requires a lot of manual effort and technical expertise to extract, transform, and load data from one system to another.

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Healthcare Data Visualization Biotechnology User Friction 119

The Product Coalition

FEBRUARY 1, 2022

A product or feature might have been successful at the time of release, but technical capabilities improve and user expectations evolve. The messaging feature “Slack” quickly became more successful than the game, and Glitch was cut in 2012. Odeo was a small podcasting startup in 2005.

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Weak Development Team Technical Review Workshop Customer Feedback 121

UX Studio: Product Management

OCTOBER 2, 2023

Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. As one of the best digital design agencies, Basic offers an ample number of services, from strategy and brand experience to content and technology solutions. Their previous clients include Wellbank, Esthe Home, Cofinance, and Pluck.

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Research Software Data Visualization User Testing Technical Review 65

Bain Public

SEPTEMBER 14, 2021

Centech is dedicated to high-tech (deeptech) companies with high growth potential. It is a non-profit organization fueled by ÉTS open to everyone and offers two support programs for startups: first is the acceleration program (12 weeks); then, the strongest potentials are selected to get into the propulsion program (24 months).

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Workshop Technical Review Artificial Inteligence Data Visualization 52

Mind the Product

SEPTEMBER 1, 2020

. * Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller. Review us on your podcast app so that we can use your feedback to be better. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Know the perfect guest?

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Positioning Product Research Customer Experience Feedback Software 113

The Product Coalition

MARCH 9, 2021

Tech Support This option is necessary to stay connected with both passengers and drivers regardless of their rides. The tech support menu makes an application more ‘human’, it shows your user-focused attitude and real care. Messaging, ratings & reviews, booking history. They could also be voiced.

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Reporting Tools Weak Development Team Development Technical Review 162

The Product Coalition

OCTOBER 28, 2019

What No One Tells You About Being a Product Manager at an Early Stage Startup Over a year ago, I asked around, searched for books or articles, went to several talks but found very little advice on being a product manager at an early-stage startup. It’s important for an early-stage startup with limited resources.

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Startups User Testing Product Management Product Manager 74

Intercom, Inc.

APRIL 7, 2020

” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. Support teams who use proactive messaging report that inbound volume has risen by just 38%, compared to an increase of 72% reported by teams who don’t”.

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Customer Experience Reporting Tools Research Software Data Visualization 217

The Product Coalition

JULY 10, 2020

Nevertheless, The Big Data companies must make technological advancements to meet the challenges that the world is facing. Even though Big data has made improvements in the performance based on computations, it still lacks the technological approach. Big Data technologies gets planned in a general way. alctraining.com.au

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Analytic Tools Data Visualization Research Software Technical Review 79

The Product Coalition

MAY 18, 2016

One project was about pre-IPO funding for which I had to do a lot of financial modeling, due diligence, and third party negotiation. I found myself very interested in and good at understanding complex technical issues and software for institutions. Product manager is the title of a role in technology companies.

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Technical Review Finance Research Software Feedback Software 60

Mixpanel

JANUARY 12, 2023

Copywriting, while often thought of as something creative and inspired, is a technical craft. Think TrustPilot reviews, customer support tickets, and ProductHunt comments. You’ve got to blend message matching from your research with a glimpse of where the product will go or what inspires an audience. It’s a product unto itself.

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Data Visualization User Testing Research Software Product Research 116

The Product Coalition

FEBRUARY 3, 2022

How to Find Product-Market Fit “Main reason why most of the products fail is due to lack of product-market fit.” ~Dan For example, all the people in the UK wanting to get into Tech. Overall, you don’t build any prototype of the product, just messaging around the product. Messaging?—?the the message the product conveys.

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User Testing Product Research Product Marketing Customer Experience 140

Gainsight

NOVEMBER 11, 2018

The question behind the question is: “The Aptrinsic product, team, and message resonates with me. In fact, we chose Aptrinsic because their product, team, and message is something we want to amplify, not change. As we completed our due diligence on Aptrinsic, we were blown away by the quality of their team and product.

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Development Team Review Technical Review Software Review Customer Experience 45

The Product Coalition

MARCH 3, 2020

With color, you can reinforce the personality of the brand and the message that you want to communicate through the design. Due to contrast, you can create a varied design. There are several factors to consider about the brand, the message, the target audience, as well as the relationships between colors.

Technical Review 78

Technical Review Software Review User Testing Web Development 78

Usersnap

MARCH 16, 2023

POM’s focus is on offering a frictionless payment experience in a multi-channel environment: Payment buttons QR codes Text messages Web portals Mobile apps Fintech Payments POM’s payments platform allows billers to integrate payment buttons into invoices sent via email or print unique QR payment codes on paper invoices.

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Feedback Software User Testing Customer Feedback Customer Experience 52

UX Studio: Product Management

OCTOBER 9, 2021

Their team was previously fully in-person, and their customers range from younger to older, from digitally mature to less tech-savvy people, who were difficult to reach with remote research methods. Due to their international scope, they have some experience researching online, but before the pandemic, they too were predominantly in-person.

Positioning 108

Positioning User Testing Customer Experience Research Software 108

Userpilot

MAY 8, 2023

TL;DR Software companies are facing a wider array of challenges due to the increasingly saturated and competitive nature of the SaaS industry. Getting the positioning, messaging , and product-market fit right will be one of the earliest determiners of whether or not a SaaS solution will find success within its target market.

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Analytic Tools Research Software Data Visualization Onboarding KPIs 92

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. California is the home of technology and innovation. What Services Does Studio 22 Offer?

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Research Software Feedback Software Analytic Tools Reporting Tools 60

PMLesson's Ace the PM Interview

APRIL 13, 2022

Anton is passionate about helping college students and young professionals land their first jobs in tech. Like his peers, he was originally interested in working for a big-name tech company like Google or Apple. Unfortunately, he knew little about the tech space and didn't know how to break in.

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Product Management Product Manager Technical Review User Testing 52

The Product Coalition

MARCH 8, 2019

Since it’s creation, it has become stable for (mainly software) products to launch to a tech-centric audience. It takes into account comments, reviews and how long/active people are that upvoted. I also asked this group, if they liked it to review us in the Chrome Webstore. I also shared on Facebook, LinkedIn a similar message.

Feedback Software 60

Feedback Software Technical Review Software Review Systems Review 60

Mixpanel

FEBRUARY 3, 2022

The main message is that one of your centerpiece features is “confusing” or “doesn’t make sense.” At the same time, when you review the product analytics, you notice four out of five are using the biggest feature incorrectly. The problem with this framing is it fundamentally misunderstands the reality of your situation.

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Analytic Tools Data Visualization Feedback Software Technical Cofounder 65

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. Technology changes, but people stay the same. Content marketing.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

The Product Cafe

NOVEMBER 6, 2022

🥰 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. While the Wii was a huge success, its successor, Wii U fell short, mainly due to its poor marketing strategy. Hello, all you product-loving folks! Did you know?

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User Testing Research Software Feedback Software Product Research 52

Business of Software Conference

JULY 29, 2019

Technology launched before the market was ready, a funded company run into the grown, struggling to reach the heights of an American counterpart. Tendayi Viki works with entrepreneurs in startups and large corporates who are looking to innovate. That’s the message Nilan opens his talk from BoS Europe 2018 with. Watch Tom's Talk.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Business of Software Conference

SEPTEMBER 21, 2021

We’re also sharing our reviews of two great books that we thoroughly recommend. Matt Wensing 1 Startup in 10 years vs 1,000 in 10 minutes. Bridget Harris The buskers guide to running a tech startup. Claire Suellentrop How to use JTBD to perfect your product’s messageing. If you are. Reading List.

Technical Review 52

Technical Review Software Review Download Books 52

Gainsight

FEBRUARY 9, 2022

And I LOVE getting these messages. Model 1: Startup with High Touch Business. Who You Are : Seed-funded or Series A/B venture-funded startup; with a customer Average Contract Value > $75K. Model 2: Startup with Low Touch Business. Model 5: Company with a Technical Buyer. Who should own renewals? So let’s go!

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Reporting Tools Customer Experience Data Visualization Technical Review 52

UX Studio

OCTOBER 11, 2022

People fall in love with the experience , not the technology behind it. trillion a year due to experiences that fall short of expectations. They’re also more likely to generate word-of-mouth marketing by leaving a review and recommending it to their friends. . Increased positive reviews, and recommendations. Let’s talk.

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Customer Experience User Testing Analytic Tools Customer Feedback 83

Userpilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. This could include analyzing sentiment for online reviews manually, using social media monitoring tools, or a combination of the two. Source: G2. Source: G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

OCTOBER 27, 2021

Neither platform publishes its pricing information, but user reviews indicate that WalkMe starts at around $9,000 per year and Whatfix at about $1,200 per month. Having some programming knowledge and technical ability will allow you to make these features even more sophisticated. However, Whatfix is more accessible to SMEs.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

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Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

NOVEMBER 15, 2021

In-app messaging. In-app messaging can be used to announce new features, send activity alerts, or improve user onboarding via modals, tooltips, and other elements. UserGuiding reviews. Let's take a closer look at some of the user reviews that their customers posted online. Interactive help center. Is it worth it?

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Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 85

Lenny Rachitsky

MARCH 5, 2024

It’s free, available to everyone, and if you can pull off a great launch, Product Hunt can change your startup’s growth trajectory. However, the little-known truth is that of the thousands of startup founders who try their hand at Product Hunt each week, very few see any impact. One name kept coming up: Leo Bosuener.

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Startups Feedback Software Onboarding KPIs Customer Experience 119

Userpilot

DECEMBER 22, 2022

Customers could churn due to one of the following reasons: Product-market fit failure: This is one of the biggest reasons for churn and something that most startups deal with. All you have to do is reach out with personalized messages asking why they are dissatisfied. Technical errors. It can be voluntary or involuntary.

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Data Visualization Analytic Tools Feedback Software User Testing 86