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Upcoming Speaking Engagements

Bain Public

FITC Winnipeg 2006, Canada FITC Toronto 2006, Canada FITC Toronto 2005, Canada Flash Forward 2005, New York, U.S. Flash Forward 2005, San Francisco, U.S. FITC Toronto 2008, Canada FITC Toronto 2007, Canada Flash Belt 2007, Minneapolis, U.S. Flash Forward 2007, Boston, U.S.

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Product Managers Guide to API Developer Portal UX

The Product Coalition

Compass for new product managers for how to build an API developer portal | Photo by Ali Kazal on Unsplash With APIs-as-a-Product on a rocketship since 2005, there are many elements that product managers need to master in their Developer persona user experience (Dx) to win and protect their business.

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Intercom’s Sanj Bhayro on creating the right foundation to help businesses scale

Intercom, Inc.

Sanj started working at Salesforce back in 2005, when the company had around 1,000 employees and a few hundred million in revenue, and he was a part of its growth for 14 years, holding several leadership positions in multiple markets in EMEA. In 2005, I was very lucky to join a company called Salesforce, which had just IPO’d.

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Product Talk Is Growing: Meet New Instructor Ellen Juhlin

Product Talk

This was around 2005. My team got really good at trading off roles, interview by interview, and as we were approaching roadmap planning—we’d do a six-week planning cycle—we realized we could plug in outcome mapping here. Every time we’re doing roadmap planning, we revisit our outcome map and see what’s important.

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In My Humble Opinion by Thor Mitchell

Mind the Product

As Ken Norton wrote in his 2005 article, How to Hire a Product Manager : ‘No one asked you to show up’. If you want to define the roadmap, to own the relationship with the customer or to manage the backlog, then you have to earn that right. Many organisations, large and small, get along fine without a Product Manager.

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The PM’s Guide To Getting Stuff Done: Tackle Your To-Do List in 3 Easy Steps

UserVoice

PMs should be focusing on the big picture tasks such as roadmapping, conducting market research, and managing customer feedback, not trying to write out every step the development team will have to take to launch a new feature, or lurking over sales and marketing to see how they deliver on your product’s potential.

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The Rise of Product Ops: the New Discipline Powering Product Excellence

ProductPlan

In 2005, MarketingProfs defined marketing operations as follows: “Marketing operations builds a foundation for excellence by reinforcing marketing strategy with metrics, infrastructure, business processes, best practices, budgeting, and reporting.” What is product ops? More Tools, More Problems. Source: Product Craft.