How Netflix’s Customer Obsession Created a Customer Obsession

Nir Eyal

In 2005, as I joined Netflix as VP of Product, I asked Reed Hastings, the CEO, what he hoped his legacy would be. Nir’s Note: This guest post is by Gibson Biddle, former VP at Netflix and CPO at Chegg. Gibson is speaking at the Habit Summit in San Francisco on April 11th. His answer: “Consumer science.” […]. The post How Netflix’s Customer Obsession Created a Customer Obsession appeared first on Nir and Far. Behavioral Design In Action

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How Netflix’s Customer Obsession Created a Customer Obsession

Nir Eyal

In 2005, as I joined Netflix as VP of Product, I asked Reed Hastings, the CEO, what he hoped his legacy would be. Nir’s Note: This guest post is by Gibson Biddle, former VP at Netflix and CPO at Chegg. Gibson is speaking at the Habit Summit in San Francisco on April 11th. His answer: “Consumer science.” […] The post How Netflix’s Customer Obsession Created a Customer Obsession appeared first on Nir and Far. Behavioral Design In Action Consumer Psychology

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The 20th Anniversary of the Minimum Viable Product: What Happened?

DevelopmentCorporate

Steve Blank expanded on it in 2005 with the Customer Development Methodology. The Minimal Viable Product (MVP) celebrates its 20th anniversary in 2021. The concept was introduced by Frank Robinson in 2001. In 2011 Eric Reis popularized the MVP concept in his book The Lean Startup.

Agile 52

That “One More Thing”

NextBigWhat

was released on December 31st, 2005, and version 2.1 There is a dark time in WordPress development history, a lost year. Version 2.0 came out on January 22nd, 2007. What killed us was “One more thing.” ” We could have easily done three major releases that year if we had drawn a line in the sand, said “Finished,” and shipped the darn thing.

How Netflix Built an Innovative Culture by Gibson Biddle

Mind the Product

I started at Netflix in 2005 and in 2010, went to my next startup, Chegg. A fish swims along, passes another fish and shouts: “How’s the water?” The other fish looks at him and asks: “What the heck is water?”. This story illustrates how difficult it is to describe something we navigate every day, that defines what is possible, and in certain cases, enables us to do the impossible. In this talk, I do my best to describe what culture is and why it is so important as companies grow.

What the Top 50 Tech Services Companies Can Tell Us

TSIA

Since 2005, TSIA has been tracking service revenue and profit trends for the technology industry in our widely followed Service 50 index. We aggregate the financial performance of 50 of the largest global providers of technology services to identify service revenue and profitability trends, while also providing critical observations based on the current quarterly update

In My Humble Opinion by Thor Mitchell

Mind the Product

As Ken Norton wrote in his 2005 article, How to Hire a Product Manager : ‘No one asked you to show up’. In this MTP Engage Manchester talk, Thor Mitchell, a product management coach and former CPO of Crowdcube, explains the importance of humility for product managers. Key points.

[Video] How to Use TSIA's Technology & Services 50 Data Dashboard

TSIA

Since 2005, TSIA has been tracking service revenue and profit trends in the technology industry in our widely followed Technology & Services 50 index. We aggregate the financial performance of these fifty companies from the public record and identify service revenue and profitability trends, as well as provide critical observations based on the current quarterly update of 50 of the largest global providers of technology services.

Top 5 Startup App Development Companies in 2021

The Product Coalition

Since its inception in 2005, the company has delivered hundreds of projects and helped many businesses to build game-changing mobile apps. Are you seeking a trusted app development company for a long-term partnership? You’re in the right place!

The PM’s Guide To Getting Stuff Done: Tackle Your To-Do List in 3 Easy Steps

UserVoice

Kivestu isn’t the first to urge Product Managers to get their priorities straight; back in 2005 the Silicon Valley Product Group warned PMs about poor time management in “ Behind Every Great Product “: “It is absolutely essential to get very skilled at distinguishing that which is important from that which is urgent, and to learn to prioritize and plan your time. Is your to-do list looking more daunting than doable lately? It happens to the best of us sometimes.

Vision 172

Why Gender Diversity Leads to Better Products

ProductPlan

Unfortunately, in 2005, women only earned about one in five CS degrees in the US, which continues today.

Critical Questions to Help You Level Up in Your Career

Pragmatic Marketing

The article is arguably more relevant in today's chaotic world than when it was written in 2005—a testament to Drucker's long-range view on people, management and society.

Critical Questions to Help You Level Up in Your Career

Pragmatic Marketing

The article is arguably more relevant in today's chaotic world than when it was written in 2005—a testament to Drucker's long-range view on people, management and society.

Web or app Development – Which is Better?

Mind the Product

Globally, Reddit (founded 2005) and LadBible (founded 2012) are examples of independent websites powered by user-generated content that have made it to global top 20 (Reddit) or UK top 10 (LadBible) of Alexa statistics.

Improve Customer Experience in SaaS with a Little Homework (15 Must Read/Watch Resources in 2021)

Usersnap

The original Don’t Make Me Think, published in 2005, was a hit in web usability. Customer experience, or CX, is critical in today’s user-centered market.

Collection, Analysis, Action: A Beginner’s Guide to the Product Stack

Mixpanel

In 2005, fresh off of an IPO the previous year, Google analyzed how it could invest its war chest in a forward-looking manner. This post is written by TWG, a product consultancy specializing in modern application development , data engineering, and product growth.

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The Rise of Product Ops: the New Discipline Powering Product Excellence

ProductPlan

In 2005, MarketingProfs defined marketing operations as follows: “Marketing operations builds a foundation for excellence by reinforcing marketing strategy with metrics, infrastructure, business processes, best practices, budgeting, and reporting.” As product management continues to evolve, many new practices have been put in place to optimize product teams. Agile, Kanban, and similar methodologies have helped shape the landscape of product management in the 21st century.

What Writers Can Do About Informal Plagiarism, Part 1

Johanna Rothman

and I'm sure somewhere on this site before 2005.). I spoke with another writer, Sam, earlier this week. He’s pretty sure a colleague, John, is plagiarizing his blog posts. Not in writing, but in conversation.

How to Promote Team Diversity in Your Organization and Beyond

ProductPlan

When they began preferring product management candidates with computer science backgrounds in 2005—even though women earned only 20% of CS degrees at that time —they put a giant filter on the funnel for product management talent.

Paving the Cow Path and Other Stories by Simon Cross

Mind the Product

The lesson here for Cross is that every development in the Facebook photos product can be linked to that moment in 2005 when the team saw how people were using the photos: “Instead of trying to change people’s behaviour, they codified it.”. Facebook product manager Simon Cross chose to talk what has influenced his theories of product management at this year’s London #mtpcon, giving the audience some constructive advice and leaving them with some food for thought.

What is Windows Virtual Desktop?

eG Innovations

Nerdio is probably the leader and the most well-known provider established in 2005 as a supplier for MSPs (Managed Service Providers). Microsoft Windows Virtual Desktop (WVD) – An Overview.

The Hottest Tech in Silicon Alley at the July 2018 NY Tech Meetup

Indicative

Two of the projects used data from the 2005 and 2015 tree census to visualize the information for practical purposes. Each month, we bring you the highlights the Silicon Alley’s longest-running tech event, the NY Tech Meetup. Indicative was proud to be among the presenting companies at July’s event, hosted at AppNexus. Presenters demoed technology that ranged from helping consumers save money, to helping the city plant longer-lasting trees.

Digital Health’s Slingshot Moment

The Product Coalition

At the end of 2005, they reported $1.2 10 years of progress in healthcare and technology equaled in just a few months. Discover what’s next. by Jason Rzutkiewicz, SVP of Client Strategy, YML Every now and again society experiences seismic shifts.

Gibson Biddle – Wicked Hard Decisions at Netflix

Mind the Product

In 2005, they sent a team to London to launch their service overseas. Gibson Biddle has worked in product at several entertainment companies, such as Netflix, Mattel, and EA, as well as educational companies such as Chegg and The Learning Company. In his presentation, he discusses “wicked hard” decision-making and how it is a practiced art, and can be very easy with practice. He discusses all of these experiences through the lens of Netflix, where he was the Vice President of Product.

TEI 323: Product management insights, stories, and secrets from inside Amazon – with Colin Bryar & Bill Carr

Product Innovation Educators

In 2005, when the PRFAQ was written, wifi was not prevalent, so we didn’t know how we could solve that problem. How product managers can work backwards to amazing products. In a few weeks, the name of this podcast will be changing to Product Masters Now.

Meet Mindy Kaling: Pulse Everywhere Keynote Speaker

Gainsight

By 2005, Mindy joined the cast of NBC’s comedy, “The Office,” as a writer who took the on-screen role of character Kelly Kapoor. When tasked to write a biographical blog about Mindy Kaling, I jumped at the chance.

Improve Customer Experience in SaaS with a Little Homework (15 Must Read/Watch Resources in 2020)

Usersnap

The original Don’t Make Me Think, published in 2005, was a hit in web usability. Customer experience, or CX, is critical in today’s user-centered market. Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive.

Experiential Learning: A Complete Guide

Antwak Blog

“ This is an excerpt from the commencement address delivered by Steve Jobs, CEO of Apple Computer and of Pixar Animation Studios, on June 12, 2005 at Standford University in California USA. Remember those “mere zamane mein” stories by our grandparents?

Infrastructure as Code – IAC for Azure

eG Innovations

Nerdio was established in 2005 as a supplier for MSPs (Managed Service Providers) and as such, now has two distinct products: one focused on individual enterprises ( Nerdio Manager for WVD ) and the other ( Nerdio Manager for MSP ) specifically for MSPs managing multi-tenanted environments.

Is The Best Product Defense A Cheap Defense?

The Accidental Product Manager

In 2005, the Fusion5 was introduced. What should Gillette do about new cheap razors? Image Credit: lihua88. Shaving is something that men without beards or mustaches do just about every day. In all honesty, I don’t think that we spend a lot of time thinking about shaving – it’ just something that we do. Over at Gillette , since they make razors, they spend a lot of time thinking about how men shave and they have reached a startling conclusion : their products cost too much!

How Great Product Companies are Transforming their Analytics Stack

Amplitude

In 2005, “online” was a new acquisition channel, now it’s the product. The world of product development is changing rapidly. Twenty years ago, “online” was a new acquisition channel. But today, online is the product. And all companies are turning into digital product businesses. However, the fact that software is eating the world shouldn’t be surprising to anyone reading this.

Agile 71

Top 10 Podcasts for Cybersecurity in 2021

Antwak Blog

Date of podcast launch: 2005. Cybersecurity is an area that is new and exciting. People like to know how to be safe from cyber attacks to digital terrorism. It can at first seem daunting to dive into the field of cybersecurity because it is a complex topic.

Top 10 Podcasts for CyberSecurity in 2021

Antwak Blog

Date of podcast launch: 2005. Cybersecurity is an area that is new and exciting. People like to know how to be safe from cyber attacks to digital terrorism. It can at first seem daunting to dive into the field of cybersecurity because it is a complex topic.

The Hottest Tech in Silicon Alley at the NY Tech Meetup

Indicative

Two of the projects used data from the 2005 and 2015 tree census to visualize the information for practical purposes. Each month, we bring you the highlights the Silicon Alley’s longest-running tech event, the NY Tech Meetup. Indicative was proud to be among the presenting companies at July’s event, hosted at AppNexus. Presenters demoed technology that ranged from helping consumers save money, to helping the city plant longer-lasting trees.

What 14 startup investors and advisors taught us about chasing (and finding) product-market fit

Mixpanel

There’s a reason, after all, that Y Combinator chose the slogan “make something people want” shortly after they were founded in 2005.

When going fast is not the same as going somewhere

The Product Coalition

Companies like Gillette, a P&G acquisition in 2005, integrated into P&G’s reinforcing rods and maintained a sustainable competitive advantages in their market.

What Can Product Managers Do When Burgers Cost Too Much?

The Accidental Product Manager

The number of burger restaurants went through the roof almost quadrupling since 2005. How much would you be willing to pay for a burger? Image Credit: Jonathan Harford. Think about it for just a moment: just exactly what goes into making a good hamburger? We’re basically talking about three sets of ingredients: a burger (of course), a bun, and a collection of toppings. Just exactly how much should any of that cost?

What’s next for marketplace startups? Reinventing the $10 trillion service economy, that’s what.

Andrew Chen

Angie’s List, a home services site founded in 2005, carves off Craigslist’s household services category. [Dear readers, this essay is on the future of marketplaces. Is there still room for marketplace startups to innovate? We answer, emphatically, yes! Am excited to share a vision on the past and future of the service economy, in a collaboration by my a16z colleague Li Jin. From “Unbundling Craiglist” to “Uber for X” – we lay it all out in a single framework.

How to Make Fewer Errors in Your Trial-And-Error Journey

The Product Coalition

Image by Andrina Smylie from Pixabay In 2005 I felt an urge to go back to school. How to Make Fewer Errors During Your Trial-And-Error Journey Reaching product-market fit requires a lot of trial-and-error, but it takes so much more to succeed. Never stop trying, but make sure you do it right.

John McEnroe’s Lessons for Overseas Auditing Engagements (sort of)

Revulytics

As such, India's software piracy rate has steadily been on the decline – from 2005, when 74 percent of all software use was pirated software, to 63 percent in 2011, to 60 percent in 2014. “I wake up in a sweat. My pillow's damp and I don't know what day is. Did I miss the match? Am I playing later? For a few seconds I don't even know where I am. Then it hits me. I already played the match. I already lost it. Jesus, it was back in 1984 and I'm still haunted by it.