Intercom, Inc.

SEPTEMBER 22, 2020

Brian also shares HubSpot’s strategy for creating an industry-defining category that helped more than 86,000 customers in over 120 countries move from unwelcome outbound marketing to permission-based inbound marketing. This was one of the defining moments that inspired the creation of HubSpot back in 2006.

Inbound 211

Inbound Outbound Reporting Tools Customer Experience 211

Intercom, Inc.

JULY 11, 2019

Michael: Most people listening probably think of HubSpot as this inbound marketing company. We coined the term way back in 2006 when we founded the company, and a lot of our story, historically speaking, has been around marketing. Michael: That article was a labor of love. Scaling support as you grow.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

The Product Coalition

MARCH 23, 2018

I have traditionally been a believer that any form of marketing other than what is classified as, “Inbound” is typically a waste of money and time. As I think about it however, I actually think that this idea of, “Inbound marketing” is actually a bit ridiculous. Their article then continues with: - “With your customer’s interests”?—?Inbound

Inbound 60

Inbound Marketing Outbound Customer Experience 60

Usersnap

SEPTEMBER 27, 2022

If you want to take an in-depth look at Redmine, I’d recommend this article on how to get more out of your Redmine projects. It may be used by a support department to monitor inbound technical support requests and by a software development team to bug and task organization. available under a modified BSD license. It’s free for 15 days.

Reporting Tools 19

Reporting Tools Feedback Software Analytic Tools Data Visualization 19