The Product Coalition

MAY 21, 2020

Instinctively, we all know what bad design looks like. Which mean your customers know what bad design looks like. Here we’ll go over the history of Product Design, the fundamental elements of good UX, and a who’s who of the design team. The team who made your email inbox interface? A product designer.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Short on time?

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

UX Planet

FEBRUARY 26, 2024

Largely picking up from the voices of designers themselves, the article amplifies their call for reform, advocating for a more human-centered and ethical approach to design talent evaluation. Purpose of the Article The purpose of this study is to investigate into these criticisms by analyzing comments on LinkedIn related to design challenges.

User Testing 85

User Testing Research Software Data Visualization Feedback Software 85

PMLesson's Ace the PM Interview

JUNE 8, 2020

This article was written by Timothy Fallen-Bailey, an Exponent PM Coach. It is usually up to the product manager to develop this strategy for their product, because they know the most about the opportunities and threats that are present for their particular market.

Research Software 80

Research Software Strategy Product Strategy User Testing 80

UX Planet

FEBRUARY 26, 2024

Table of contents (part I) To read the first part of the article click here 1. As highlighted in this article, design work is multifaceted and often requires considering various aspects. Why other businesses do not ask for a design challenge and still their design teams succeed? Background context 2. Methodology 3. Findings 4.

Research Software 77

Research Software Feedback Software User Testing Data Visualization 77

Pragmatic Marketing

JANUARY 29, 2009

In May 2008, I authored an article that discussed the day-to-day challenges facing the Product Manager in the Agile world. In that article, I remarked that the debate surrounding the role of the Scrum Master and Product Owner was worthy of a paper all of their own. Scrum – the DNA. The Scrum Master.

Reporting Tools 70

Reporting Tools Data Visualization Analytic Tools Technical Review 70