Mind the Product

FEBRUARY 1, 2019

Are you moving towards a positive outcome, or away from a negative one? Research into Approach goals and Avoidance goals shows that if we frame our goals as a positive (Approach), we have a better chance of success and feeling positive about the experience. Approach goal: “Be more appreciative of my CTO’s actions.”.

CTO Coach 97

CTO Coach User Testing Research Software Certifications 97

Gainsight

OCTOBER 22, 2020

A noticeable trend reveals that product, like customer success, relies on every part of the organization to deliver outcomes. Recently, Nick Mehta, CEO at Gainsight, met with Chris O’Donnell, Chief Product Officer of Hubspot, to get his view on a path into product management. I was a marketer there.

Feedback Software 52

Feedback Software CTO User Testing Customer Feedback 52

Business of Software Conference

MARCH 24, 2021

And then you end up building multiple products over a number of years, we launched in 2004, we launch Basecamp, and 2005, we launch Ta-da list, and then we launched Backpack in the same year in 2006, we launched Campfire. In 2007, we launched Highrise; we launched a new product every year for like four or five years, basically.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40