Lenny Rachitsky

MARCH 3, 2024

Boz joined Facebook in 2006 as their approximately 10th engineer, and in his 18-year tenure he built the original News Feed, Messenger, and Groups, as well as many early anti-abuse and infrastructure systems. While Boz celebrates startup culture, he also acknowledges its challenges.

CTO 83

CTO User Testing Analytic Tools Research Software 83

Business of Software Conference

MARCH 24, 2021

And then you end up building multiple products over a number of years, we launched in 2004, we launch Basecamp, and 2005, we launch Ta-da list, and then we launched Backpack in the same year in 2006, we launched Campfire. So David and I set the direction, and the strategy and the vision and sort of where we’re headed.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

The Product Coalition

NOVEMBER 26, 2022

And this is a terrifying and disturbing thought because startups and entrepreneurs invest tons of money to build these products. Blinded by its own vision, the company’s executives ignored the negative feedback the company got in the testing phase. The product manager shared one of his favorite examples.

User Testing 101

User Testing Customer Experience Customer Feedback Feedback Software 101