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Product Failure is An Opportunity

The Product Coalition

A product or feature might have been successful at the time of release, but technical capabilities improve and user expectations evolve. The dating platform “YouTube” rebranded as a video website and sold in 2006 to Google for USD 1.6 The questions are about the product’s value, its benefit and its purpose.

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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

We coined the term way back in 2006 when we founded the company, and a lot of our story, historically speaking, has been around marketing. It flips where we came from, which is nice just from a company genetics perspective and messaging. Michael: Most people listening probably think of HubSpot as this inbound marketing company.

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Coda’s Shishir Mehrotra on rethinking docs from scratch

Intercom, Inc.

Three major changes in the past decade have changed the tech landscape: the evolution and maturity of the web browser, the use of SaaS tools in the workplace, and the opening up of APIs to the broader public. You think about things like databases or search engines or social networks or messaging tools. What did we build it in?

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Why Product Management Is Not The Same As Oprah’s Favorite Things

The Product Guy

They saw the title would be design review or feature review, but what did that really mean? Imagine being in that audience in 2006, excitedly waiting to see all of the items you’ll receive only to be presented with two items, one of which you’re supposed to give away to someone else. About Esley Svanas.

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Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. Stanford was actually the only business school that I applied to because I specifically wanted to move out to the Bay Area and move into tech full-time.

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What Are Microvideos? Use Cases, Tools and Tips

Userpilot

The world of technology certainly has a dystopian side … Why use a microvideo? Just as a deep, meaningful TED talk would be wasted in a 30-second video, so it is that video content like this needs to be longer in order to get the message across. Perhaps we’ll one day even reach a world where 30 seconds is deemed a long video!