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Run Less Software

Intercom, Inc.

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

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Find the Best UX Agency London Based Companies Work With

UX Studio: Product Management

We are a UX design agency based in Europe with a decade of experience in UX design and research. One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. Our international team of UX designers and UX researchers work with businesses from all over the world. .

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Agile Movers & Shakers (1): Viktor Cessan

The Product Coalition

Agile Movers & Shakers: Viktor Cessan’s Questionnaire Please describe what you do in 280 characters : “I coach organizations and teams from a system, agile, and product perspective.” I had no prior knowledge of agile back then (in 2006). So to me, the work I’m doing is larger than software development.

Agile 60
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Product Discovery Anti-Patterns Leading to Failure

The Product Coalition

software is eating the world?—?, Example : The Secret Tesla Motors Master Plan (just between you and me) from August 2nd, 2006.) Loving the solution : This is a variation of the ‘we know what to build’ syndrome. The solution to this product discovery anti-pattern is simple: Fall in love with the problem, not your solution.

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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. We coined the term way back in 2006 when we founded the company, and a lot of our story, historically speaking, has been around marketing. Source: HubSpot Research.

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Three Product Strategy Tools to Use in Your Next PM Interview

PMLesson's Ace the PM Interview

These strategy tools will help you find the answers in a logical manner. A useful measure of how good a strategy tool is, and perhaps how well you are using it, is it's ability to help you predict what competitors may do next, or what your next action should be to counter competition.

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Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.