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Oracle’s Catherine Blackmore on the evolution of customer success

Intercom, Inc.

After working in retail for companies like Kellogg’s and Nestlé, she switched gears to tech – first at Jigsaw, which was acquired by Salesforce in 2010, where she stayed on as the Vice President of Customer Success, and then at Badgeville, Bluenose Analytics, and now Oracle , as the GVP of Customer Success & Renewals.

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Why Accessibility Matters in a Post-Pandemic, Majority-Digital World?

The Product Coalition

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

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Top 10 FinTech Software Development Companies 2019

The Product Coalition

A new generation of financial services needs the incorporation of technology innovation. The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. Intellectsoft offers world-class FinTech solutions and Blockchain financial technologies.

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How to Use Incremental Innovation to Build and Grow SaaS Products

Userpilot

Breakthrough, disruptive or radical innovation are all more dramatic and often involve challenging the existing business model or introducing completely new technology. Small but regular improvements are a more reliable way to achieve product-market fit. This makes the product loved by our users ( check G2 reviews ).

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4 Successful products that first met with failure!

The Product Cafe

Nintendo’s first gaming console product was the Famicom which had to be called off the market only after a few months. While the Wii was a huge success, its successor, Wii U fell short, mainly due to its poor marketing strategy. Their new marketing made it clear that this was a brand-new product.

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How 2 hyper-growth companies are using Mixpanel to power and improve their data operations

Mixpanel

Launched in 2007, over 7 million active users spend over 300 minutes per month on its website and mobile app. But at Immobiliare, we’ve found that optimization through new technologies is the best way for us to scale our operations. Paolo Sabatinelli, Chief Product Officer at Immobiliare. Aurélien Rayer, Chief Data Officer at Ornikar.

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What Makes Amazon’s Product Strategy So Sticky?

ProductPlan

Amazon has been a subtle disrupter to spaces, markets, and basic daily life routines — significantly transforming how, where, and when we consume. Amazon is a multinational technology company known worldwide as a mega e-commerce marketplace. And in 2007, the Kindle, Amazon’s digital book reader, was launched.