Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. It makes sense.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Usersnap

JULY 17, 2020

As a business, we’re regularly trying new products and tools to help us with our software development. Especially when building customer-centric products, the software text matters. Providing software in our customer’s native language impacts the user experience a lot. A big time saver for many teams.

Feedback Software 52

Feedback Software Reporting Tools Research Software Software Review 52

Product Solving

APRIL 11, 2023

TL;DR: Domain fidelity is a critical aspect of software development that ensures a system or product closely aligns with the real-world needs of its users. A nightmare scenario for any development team, yet one that is all too common in the high-stakes world of software development. The culprit?

Technical Review 52

Technical Review Software Review Systems Review User Testing 52

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. ’ To change this culturally, you really need to work hard at emphasizing quality throughout the user experience.” We’ll cover why in the next section, after reviewing examples.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

DECEMBER 15, 2021

I like to shop around, compare shipping costs, reviews, and generally make sure I’m not about to get ripped off. Long story short: every little interaction a customer has with your brand counts (and you can track this with user behavior analytics software !). Trick question! The answer is both. Let me explain.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

The Product Coalition

JULY 17, 2018

Motto: There’s an app, then there’s a Fueled app Customer quotes: “They delivered us nearly flawless code.”? —?COO Raizlabs really cares deeply about user experience, and they understand it very well.”?—?Michael Dom & Tom About the agency: Dom & Tom was founded in 2009 by Dominic and Tom Tancredi.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Andrew Chen

NOVEMBER 26, 2018

Let’s start by looking at where the service economy is right now and why it’s resisted a full scale transformation by software. Leave this field empty if you're human: Software eating the service economy, but it’s been slow. We’ve all had the experience of a listings-oriented product, like Craigslist.

Startups 111

Startups Technical Review Customer Experience Software Review 111

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Whatever problem you have, there’s a bit of software that does it for you or your users. But the choice of the best user retention tools is very much dependent on how companies differ. The best user retention tools…for you?

Analytic Tools 82

Analytic Tools Feedback Software User Testing Data Visualization 82

Mind the Product

SEPTEMBER 29, 2017

Unfortunately, their strategy was not translated to the marketing of the product and it totally underrepresented the advances they had made – due to a lack of communication between the design, development and marketing teams. Test with users. At Google in 2007, the same thing was happening. Decide on approach.

Research Software 104

Research Software User Testing Airlines Software Review 104

Userpilot

APRIL 6, 2021

Other common gamification elements include: Points – especially combined with leaderboards Badges Funny success messages Setting users missions or quests Playful rivalry between groups of users. Back in 2009, a lot of Foursquare’s initial user retention was down to gamification. Source: Foursquare.

Feedback Software 56

Feedback Software Research Software User Testing Customer Experience 56

UX Planet

APRIL 12, 2024

Typically, and I remember interviewing for these roles in 2009/2010, the hiring manager would typically ask me: would you consider yourself a generalist, or do you specialize in particular field. Now keep in mind, I’m not stating the concept of Experience Design didn’t exist before.

Research Software 100

Research Software Analytic Tools Feedback Software User Testing 100