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Build Iron Man Suits, Not Terminators | Carl Ryden, PrecisionLender | BoS Europe 2018

Business of Software Conference

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. Peldi knows, a few people know – yeah, mother of demos guy. Upcoming Events.

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What is Customer Effort Score (CES): The Ultimate Guide to Measuring and Improving CES

Userpilot

If that’s the case, you’ll find Customer Effort Score or CES the perfect metric for your SaaS business. Measuring CES helps you keep tabs on a crucial aspect of any business – customer loyalty. The most commonly used channels to send customer effort score survey is in-app or email. Source: Userpilot.