2011 Branding Inbound Messaging 
Intercom, Inc.
DECEMBER 28, 2022
For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Niamh O’Connor , Brand Editor.
Intercom, Inc.
AUGUST 25, 2021
Sensing an opportunity, they switched their focus and Intercom was born – the app was released in private beta in July and the company was founded in August, 2011. It’s hard to recall now, but before Intercom released the world’s first in-app messenger in 2011, the chat bubble was not a ubiquitous feature of apps or websites.
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Intercom, Inc.
OCTOBER 29, 2020
The state of tooling in 2010 or 2011 was that there was no Stripe, there was no subscription management and the idea of a SaaS economy was just nonsense. We incorporated in San Francisco on August 15th, 2011, I think. At the time, we were all based in Dublin. Once we got the money, we immediately started hiring.
Intercom, Inc.
MARCH 29, 2022
And that’s exactly why you’re here today; to explore, to be inspired and discover those new ways to create deeper relationships that grow loyalty, brand experiences that grow value, and customer insights that grow the business. And that’s just not possible if you’re consistently giving disjointed, messy messages to customers”.
Business of Software Conference
NOVEMBER 19, 2019
For those of you that don’t know, DataSift launched efficiently in end of 2011 with a proposition that was pretty hearty. We also drove a huge amount of inbound. We were partnered with the world’s social networks. We had high relevance. This is a B2B product. Thinking things through.
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