2011 CTO Testing Weak Development Team 
Intercom, Inc.
JANUARY 5, 2022
After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.
Business of Software Conference
MAY 15, 2019
On the casino side what we developed was a machine which allowed you to play on four roulette wheels simultaneously. But we forgot about some key things – we’ve done loads of testing, we’d put this stuff out. People, people in the team. So a big unintended consequence that. And it seemed an absolute no brainer.
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svpg
SEPTEMBER 30, 2016
When I first decided to start The Silicon Valley Product Group, I had just left eBay and had some very strong opinions about what makes great product teams, and great product cultures, and while there were more than a few important thinkers and leaders on these topics, one area that I felt was under-represented was the role of product management.
Business of Software Conference
NOVEMBER 19, 2019
How do you motivate and lead a team when the future is uncertain? I will talk about managing through good times and bad times so don’t worry there will be good times before I get to the bad stuff. Being British we like a bit of bad news. But my personal journey is a developer to CEO. We had high relevance.
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