Indicative

OCTOBER 22, 2020

The average worldwide retention rate in mobile apps from 2012 – 2019 was less than 35%. Lenny Rachitsky (Growth PM, Airbnb) and Casey Winters (CPO, Eventbrite) launched a comprehensive benchmark report on retention recently. Forming a feedback loop right after the first purchase could lead to repeat purchases and more revenue.

Data Visualization 76

Data Visualization Customer Experience Analytic Tools Feedback Software 76

Andrew Chen

NOVEMBER 1, 2018

Earlier this year, I joined Andreessen Horowitz as a General Partner, where I focus on a broad spectrum of consumer startups: marketplaces, entertainment/media, and social platforms. Thinking about new user experience, engagement metrics, and other important concepts. Ideally they are loops. There’s a reason for that.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. The report covers things in more detail at the end, but that’s the tldr; from an investment standpoint. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin, Avery Segal and Bennett Carroccio, including work from myself, Connie Chan, and others. The report covers things in more detail at the end, but that’s the tldr; from an investment standpoint.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40