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The Leading Onboarding Platforms for SaaS in 2021

Userpilot

If your SaaS company is starting to see some traction, you’ve probably considered working with an onboarding platform in order to reduce Time To Value (TTV) for your users. That’s right: the key to recurring revenue in the SaaS world is intelligent onboarding. What is an onboarding platform? That’s a good idea.

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Intercom on Product: Understanding your customer is key to good product judgment

Intercom, Inc.

So you’re just using your own judgment, like in a meeting or workshop or whatever, then you can use your own judgment to one, accurately predict what your customers need, want and value. And then two, design the right solution for them. Other things that are indirect are things like surveys, analytics or data.